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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,256 Reviews

2,256 Reviews of Benzel-Busch Motor Car - Service Center

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February 04, 2019

Great Service! David was very helpful and pleasant to work with! He kept me updated on the service status of my vehicle and was very accommodating to my work schedul More

by EGDA VELOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
Feb 08, 2019 -

Benzel-Busch Motor Car responded

Hello EGDA VELOZ, we appreciate your kind words and review!

January 31, 2019

Nice to have warranty on tires purchased here Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's r More

by susuanelkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service.
January 31, 2019

Excellent service The dealership provides excellent service from making appointments to drop off, getting a loaner and knowing pertinent information (problems found, co More

by JerseyJohn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Torell
Feb 01, 2019 -

Benzel-Busch Motor Car responded

Hello JerseyJohn, we appreciate your very kind words and review!

January 30, 2019

service went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me More

by joeyE400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : david nieves
Feb 01, 2019 -

Benzel-Busch Motor Car responded

Hello joeyE400, we appreciate your kind words and review!

January 28, 2019

you guys are great! thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again More

by Jack1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Iseman
Jan 28, 2019 -

Benzel-Busch Motor Car responded

Hello Jack1024, we appreciate your kind words and we hope to see you again in the future!

January 28, 2019

Excellent! John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an emplo More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
Jan 28, 2019 -

Benzel-Busch Motor Car responded

Hello Jane, we appreciate your kind words and review!

January 28, 2019

Great Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I More

by Chris925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher?
Jan 28, 2019 -

Benzel-Busch Motor Car responded

Hello Chris925, we appreciate your kind review and we hope to see you again in the future!

January 26, 2019

Maybach Service I Ordered some small repair on the Maybach with Frank over the phone. The car was picked up and fixed perfectly in due time. Excellent service as usua More

by PierreDiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Benzel-Busch Motor Car responded

Hello PierreDiane, we appreciate your kind words and review!

January 25, 2019

Air bags Great service,, car was done correctly, David Tangen makes you feel like family and goes over the top to make it work! One of the main reasons I sti More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
Jan 28, 2019 -

Benzel-Busch Motor Car responded

Hello mike, we appreciate your kind words and review!

January 24, 2019

Easy , professional, friendly. David was exceptionally helpful and professional. Being a customer of B&B since 2007 - service was rendered very well. Juan (service man assistent) More

by PaulO2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David my service advisor, Juan always on top of it.
Jan 28, 2019 -

Benzel-Busch Motor Car responded

Hello Keshka12, we appreciate your very kind words and review!

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