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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,256 Reviews of Benzel-Busch Motor Car - Service Center
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April 28, 2019
Great Dealership and Service You can't go wrong when you purchase a Mercedes Benz with Benzel Busch Motor Cars. As soon as you walk through the door you are greeted by exceptiona You can't go wrong when you purchase a Mercedes Benz with Benzel Busch Motor Cars. As soon as you walk through the door you are greeted by exceptional people - from the receptionist to the last person you see, whether in sales or service. Speaking of service..... truly OUTSTANDING! Everyone cares that you are taken care of in a dedicated and professional way. Kudos to Frank Armando in service.... he is one of the best. More
by hsheik
Employees Worked With
Frank Armando
April 26, 2019
exceptional service! Had an appointment at 8am and was taken immediately. Was told that they would provide regular follow up which happened every time there was an update Had an appointment at 8am and was taken immediately. Was told that they would provide regular follow up which happened every time there was an update and when I informed them I would be coming to pick up my car, they took me immediately. More
by dannyz
Employees Worked With
chris iseman
April 26, 2019
Great Service I called the day before and was surprised that I could bring my Mercedes in the next day. I was also told my wait could be up to two hours. When I arr I called the day before and was surprised that I could bring my Mercedes in the next day. I was also told my wait could be up to two hours. When I arrived, it took minutes for a polite and respectful service advisor to discuss, what services my car needed. After an hour, the same service provider told me my car was ready and it would be a few minutes before my car would be ready and clean, it was very clean, they even cleaned my mats. Over the phone, they gave me the option of waiting or receiving a loaner car. I'm glad I waited, it would have taken longer to go home and return than it took to service my Mercedes. Best service I have ever received from a dealer. More
by Louis N
Employees Worked With
Andrew Gomez
April 25, 2019
Excellent service 👍 Michael has been very polite and courteous, always prompt and professional with taking care of my needs. He always goes above and beyond and is a plea Michael has been very polite and courteous, always prompt and professional with taking care of my needs. He always goes above and beyond and is a pleasure to deal with. More
by Joon
Employees Worked With
Michael Min Kim
April 20, 2019
Exceptional Service Understands the importance of time. Friendly and professional and addresses all of your needs. Takes the time to go over all of your questions and pro Understands the importance of time. Friendly and professional and addresses all of your needs. Takes the time to go over all of your questions and provide explanations accordingly More
by ClassicStingray
Employees Worked With
Scott Bateman
April 20, 2019
Top notch service in Tri-State Area! Visited about 4 dealerships in Tri State area over the past 10 years.Benzel-Busch definitely keeps the Crown! Very well organized and Professional De Visited about 4 dealerships in Tri State area over the past 10 years.Benzel-Busch definitely keeps the Crown! Very well organized and Professional Dealership. More
by Al
Employees Worked With
Chris Iseman
April 17, 2019
Recall service Service center is extremely efficient and well managed. Both the intake person and later the service advisor were professional, and gave me a realisti Service center is extremely efficient and well managed. Both the intake person and later the service advisor were professional, and gave me a realistic assessment of length of time I would have to wait. More
by soas
Employees Worked With
Service advisor’s name was Scott. Not sure whether this was first or last name.
April 14, 2019
Customer service above and beyond It was a great experience yesterday a bush MB , the gentlemen Cristopher Almanzar went above and beyond. Excellent customer service. He was knowledg It was a great experience yesterday a bush MB , the gentlemen Cristopher Almanzar went above and beyond. Excellent customer service. He was knowledgeable, details , and very pleasant. More
by MB
April 13, 2019
Service In and out real quick makes it a great experience It’s great when you pull up and they all come over to take care of you In and out real quick makes it a great experience It’s great when you pull up and they all come over to take care of you More
by Scro1
April 13, 2019
Excellent service Extraordinary service care for engine check warning sign and loaner car service for free As well as repair time was reasonable Thank you for your Extraordinary service care for engine check warning sign and loaner car service for free As well as repair time was reasonable Thank you for your immediate response More
by Lee
Employees Worked With
John Powell
