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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,256 Reviews

2,256 Reviews of Benzel-Busch Motor Car - Service Center

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May 14, 2019

Service like no other.I am very satisfied Rep was on time in taking the car and very professional although he did not introduce himself like mention his name to me but friendly More

by jojo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Powell
May 20, 2019 -

Benzel-Busch Motor Car responded

Hello jojo, we appreciate your kind words and review!

May 14, 2019

Benzel Busch is exceptional. Service, professionalism, friendliness and informative. They help you in any way they can. Whether it be fixing a problem or getting y More

by dipcat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Taccetta, Michael Vinci
May 20, 2019 -

Benzel-Busch Motor Car responded

Hello dipcat1, we appreciate your kind words and review!

May 12, 2019

Prompt and professional My service advisor David Tangent was very professional and knowledgable, He also answered all my questions in detail and was patient and courteous. He More

by Thomas Aragona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Raymond
May 15, 2019 -

Benzel-Busch Motor Car responded

Hello taragon1, we appreciate your kind words and review!

May 07, 2019

Quick and easy Always a pleasure bringing my car in for service. Loaner car was great. Communication with my service advisor was smooth and easy. The effort they put More

by Dt1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangen
May 08, 2019 -

Benzel-Busch Motor Car responded

Hello Dt1234, we appreciate your kind words and review!

May 07, 2019

Service Department Service department was excellent! My advisor Scott was informative and helpful. He did not have me waiting at all both when I dropped off or picked u More

by sma122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
May 08, 2019 -

Benzel-Busch Motor Car responded

Hello sma122, we appreciate your kind words and review!

May 02, 2019

Excellent as always Always a pleasure to come to Benzel Busch. Superb customer service- friendly and timely. Giovanni and Frank are awesome and wonderful to deal with. Al More

by Sed824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Benzel-Busch Motor Car responded

Hello Sed824, we appreciate your kind words and review!

May 02, 2019

Outstanding Thank you for making my service appointment painless. Outstanding customer service. It's a pleasure to work with you, thanks for always being so acc More

by Itgirl67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 06, 2019 -

Benzel-Busch Motor Car responded

Hello Itgirl67, we appreciate your kind words and review!

May 02, 2019

Never again This dealer sold me a bad car. I should have put it on a lift to check whats under the car. too late now. But not for other customers put the car on More

by jemmmed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Douglas Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019

Service Plus I have worked with BB and their excellent service team for 25 years. Where they absolutely shine, in my opinion, is when an emergency comes up. We got More

by stevebog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sosio Sole, John Powell
May 06, 2019 -

Benzel-Busch Motor Car responded

Hello stevebog, we appreciate your very kind words and review!

April 28, 2019

Service review Excellent service adviser Chris and quality of service work is also exceptional. Very happy with the dealership during the sales and as well service p More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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