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Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,256 Reviews of Benzel-Busch Motor Car - Service Center
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September 25, 2019
Always excellent service!!! Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my car’s service and wai Customer service is always excellent. Very courteous and professional and fast! I am always kept up to date on the status of my car’s service and wait time. Also the lounge area is amazing! Coffee, bagels, yogurt, sandwiches!! More
by johnny tremendous
Employees Worked With
Harold.
September 23, 2019
Yearly service top class Chris huling is great. very professional and efficent Kept me informed all the way Top class When I came in loaner car ready fast service Chris huling is great. very professional and efficent Kept me informed all the way Top class When I came in loaner car ready fast service More
by Ash
Employees Worked With
Chris huling
September 21, 2019
It's No. 1 All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers. All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers. More
by Mac B.
Employees Worked With
John Meyer
September 18, 2019
Great service and fair pricing Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charg Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charges based on what was covered and what wasn't, Also having a brand new loaner was convenient too. I would definitely go back for service and will book Tim again. More
by SJS
Employees Worked With
Tim Torell
September 18, 2019
Exceptional Customer Service Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Isema Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Iseman contacted me and went over what service would be performed. After the work was completed, my car was returned serviced and cleaned. Sincere gratitude to Chris and the entire BenzelBusch team for professional and courteous service. More
by Herbert L
Employees Worked With
Chris Iseman
September 14, 2019
Excellent contact, service and handling of inspections. Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the car and said I could have it within an hour or so. Help yourself to coffee during the interim. More
by James
Employees Worked With
September 13, 2019
GLA250 service B, detailing and a loaner car Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if n Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if needed) to return the loaner car a day later. I was also able to have the car (18 months old) undergo a (long standing) complimentary detailing. More
by danf
September 12, 2019
excellent customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. B customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. Bravo! More
by glocapp
Employees Worked With
niko
September 10, 2019
BB Is Awesome I have been bringing my car for service for years! I refuse to go anywhere. They are always courteous and they always go above and beyond!!!! LOVE I have been bringing my car for service for years! I refuse to go anywhere. They are always courteous and they always go above and beyond!!!! LOVE the service team! Chris I is truly exceptional. More
by Reecie01
Employees Worked With
Chris Iseman and Socio Sole
August 23, 2019
Keep up the good work! Chris Hulings did a great job. He went out of his way to make sure I was satisfied and made sure of it by following up more than once with me. I reall Chris Hulings did a great job. He went out of his way to make sure I was satisfied and made sure of it by following up more than once with me. I really appreciate his efforts. Thanks again for a job well done. Sincerely, Tom Liccardo More
by TommyL
Employees Worked With
Chris Hulings
