Benzel-Busch Motor Car - Service Center

Great it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit. it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit. More

Very good experience in the service department Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept u Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept us informed about the progress of the service through emails and texts. A loaner car was provided. Our car was repaired in a timely fashion and was immaculate at pick up More

It is because of the professionalism and courtesy that was shown to me by Chris Iseman that I remain a continued customer of Mercedes Benz was shown to me by Chris Iseman that I remain a continued customer of Mercedes Benz More

David Tangen my service advisor was the absolute best. He was efficient and didn’t waste any of my time. He got me in and out and answered all of my questions. He was also really pleasant and I enjoyed his c was efficient and didn’t waste any of my time. He got me in and out and answered all of my questions. He was also really pleasant and I enjoyed his conversation. I will definitely ask for him next time. Interesting bonus point: he did not ask me to fill out the survey and give him 5 stars. They almost always mention this at dealerships and service departments. I rarely do. This time I did because he was great. More

Efficient and attentive Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progre Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progress and estimate of the completion time. More

They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with my 2012 C300 when it's due for its next service. More

Service Experience The scheduling and entire process was easy and quick. I was brought a loaner as requested and kept up dated throughout the process. Everyone is very f The scheduling and entire process was easy and quick. I was brought a loaner as requested and kept up dated throughout the process. Everyone is very friendly and helpful. More

Flat tire While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was a While driving my daughter to school got signal that had a flat tire. I called the dealership and they said come right in. The service associate was amazing. More

Excellent service Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite th Scott Bateman was efficient and kept me up to date on service appreciated loaner provided Car was delivered clean and in superb condition despite the rain More

Excellent Service Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the proble Drop off, getting loaner car, and pick up all very efficient and smooth. Work on malfunctioning traffic reporting in GPS navigation solved the problem. Very professionally run service department. More