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Benzel-Busch Motor Car
Englewood, NJ
4,543 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,543 reviews
November 29, 2022
Clear and transparent process of buying a car. Was kept informed every of step from placing a customized order for a vehicle until it was delivered. will definitely use Giovanni's services with Be Was kept informed every of step from placing a customized order for a vehicle until it was delivered. will definitely use Giovanni's services with Benzel-Bush Mercedes for future Mercedes orders. More
by Sameeera Keshwani
Verified CustomerEmployees Worked With
November 25, 2022
Did not fix issue. Got a pleasant text telling me that if I had any questions to reach out. I did, guess they didn't mean it. Sent two messages that item not resolved a Got a pleasant text telling me that if I had any questions to reach out. I did, guess they didn't mean it. Sent two messages that item not resolved and got no response. Why bother with the messages asking me how it went? More
by JVAC62
Employees Worked With
November 25, 2022
Service department was a very easy experience from the warm greeters when I arrived, to my service rep. I loved the tech video from the service bay. And having all the “eye candy” upstairs doesn’t hurt! warm greeters when I arrived, to my service rep. I loved the tech video from the service bay. And having all the “eye candy” upstairs doesn’t hurt! More
by SDOUGLAS5
Employees Worked With
November 25, 2022
Everything was fantastic. I was treated well and repairs were done on an emergency basis without hesitation. Thank you! I was treated well and repairs were done on an emergency basis without hesitation. Thank you! More
by AORIEL
Employees Worked With
Other Employees :
Mona Elmiligi
November 24, 2022
took very good care Dave the service rep is great and kept me updated throughout kept me updated throughout More
by EWEISBLUM0
Employees Worked With
November 24, 2022
Great service. 👍 I would like to recommend here to everyone. Really nice people. And easy access facility. 👍 I would like to recommend here to everyone. Really nice people. And easy access facility. More
by huisooknoh
Employees Worked With
November 24, 2022
Mona is great! Very attentive and helpful. She kept good communication with me during my wait. Very attentive and helpful. She kept good communication with me during my wait. More
by redrose
November 24, 2022
Mona was amazing. She was such a pleasure to deal with and made my service experience enjoyable. She kept me updated and got my truck back to me quickly. I would hi She was such a pleasure to deal with and made my service experience enjoyable. She kept me updated and got my truck back to me quickly. I would highly recommend Mona and this great dealership to anyone. More
by Ralph
November 23, 2022
Benzel Busch treats each mercedes owner as an individual, and they listen to them. In my experience ,it is rare that males listen to women and I appreciate this. and they listen to them. In my experience ,it is rare that males listen to women and I appreciate this. More
by CATHYBAZALA
November 23, 2022
Moma was informative and attentive to my car and me as well. I would call her with any issues as she respond quickly to questions. She is really good at what she does!!!! well. I would call her with any issues as she respond quickly to questions. She is really good at what she does!!!! More
by Kathygottschall
Employees Worked With
Mona Elmiligi
