Benzel-Busch Motor Car

I called a few weeks ago & asked for the price of an oil change & I was told by a lady. $180. I called again to set-up an appt and asked the price again, I was told $190. No problem. When I received the bi change & I was told by a lady. $180. I called again to set-up an appt and asked the price again, I was told $190. No problem. When I received the bill, w/o tax it was $239. $50 more than I was quoted. If it weren't for the price discrepancy, I would have given 5 stars! I would recommend your service, but I would get the price in writing before the work is started. More

I came in cause im good friends with Tom Shanley , Excellent service and VERY kind ! He had Lamont take GREAT care of us . I am very pleased with my car and love driving it ! Top notch service from T Excellent service and VERY kind ! He had Lamont take GREAT care of us . I am very pleased with my car and love driving it ! Top notch service from Tom Shanley and Joe Herman , You wont be disappointed !!!!!!!!!!!!!!!!!!!! More

I was very pleased with the service I received. The service tech was very knowledgeable and the loaner car was fabulous. The car needed to stay in longer than expected and without the loaner car I The service tech was very knowledgeable and the loaner car was fabulous. The car needed to stay in longer than expected and without the loaner car I couldn’t have had the service completed when I did. Everything exceeded my expectations. More

Amazing service and extremely professional. Would highly recommend this dealership. Service staff were a pleasure to deal with. Would highly recommend this dealership. Service staff were a pleasure to deal with. More

This is the best car buying experience I have every had! ! Both my sales rep and finance rep were totally awesome. The most honest, transparent, kind people you could ever want to help you! ! Both my sales rep and finance rep were totally awesome. The most honest, transparent, kind people you could ever want to help you! More

I appreciated the patience and time that my salesman Matthew Paparazzo spent with me showing me the various features and operating procedures of my new Mercedes Benz GLC 300 SUV. It is slightly differen Matthew Paparazzo spent with me showing me the various features and operating procedures of my new Mercedes Benz GLC 300 SUV. It is slightly different and has many new features that my current Mercedes C 300 auto does not have and I valued his time explaining to me the new features and how to use them. I found Matthew to be extremely friendly, knowledgeable, courteous, and down-to-earth. He is the type of individual that is there to assist a customer in any way he can .... AFTER the sale has been made, just as he was before he made the sale I think others will appreciate and value him as much as I have. It was a pleasant experience with Matthew and with Benzel-Busch Motors. I have previously purchased a former Mercedes Benz from Benzel-Busch Motors. As for Jose Perez, he was just as helpful as Matthew was. Jose was very professional, pleasant, courteous, and helpful in concluding my sales process. It was a pleasant experience dealing with both of these gentlemen at Benzel-Busch Motors and I recommend them and the Benzel-Busch Motor car company to anyone that is looking to purchase a fine motor car that is made by Mercedes Benz and is offered by Benzel-Busch Motors. I have purchased five Mercedes Benz autos in my lifetime, I think that it is the finest motorcar on the road today because it is so well-made, tasteful looking, and is the most dependable auto on the market. Besides being a well-built and safe auto, it offers numerous conveniences and luxury features that prove why it is considered to be the best of the best motor cars that are being offered today and as it always has. A Mercedes Benz motor car provides the driver with a classic appearance, luxury, safety., dependableness, and the quality that one would expect from such a fine auto. More

Talia went above and beyond with helping the buying process go smoothly. She was very knowledgeable, professional and a pleasure to work with. process go smoothly. She was very knowledgeable, professional and a pleasure to work with. More

Mona was knowledgeable but also listened to my needs at the same time. She addressed my issues with options all while she had a smile on her face. I was very comfortable with Mona. She is an excellent exam the same time. She addressed my issues with options all while she had a smile on her face. I was very comfortable with Mona. She is an excellent example of what Benzel-Busch tries to embody through customer service and satisfaction. More

The cars at the dealership matched what was advertised online and I felt confident buying from this dealership online and I felt confident buying from this dealership More

Excellent responsiveness and amount of information. Very easy to complete the transaction. Jim Scott is tremendously helpful. Very easy to complete the transaction. Jim Scott is tremendously helpful. More