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Benzel-Busch Motor Car
Englewood, NJ
4,534 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,534 reviews
December 13, 2022
Sales as well as Service Teams are accommodating and instrumental in my decision to continue a relationship with Benzel-Busch. instrumental in my decision to continue a relationship with Benzel-Busch. More
by Nelson201
Verified Customer
December 12, 2022
Very nice people and nice service. Feeling friendly and family own it . My next car will go back there . Feeling friendly and family own it . My next car will go back there . More
by TIMLIAO36
December 10, 2022
he was very professional through out time I dealt with him, it was almost one year due to the shortage of parts him, it was almost one year due to the shortage of parts More
by EMENAC36
December 09, 2022
Chris the service representative was very good and knowledgeable. The receptionist had attitude when first arrived. The car was in service Saturday to Thursday morning. Much to long knowledgeable. The receptionist had attitude when first arrived. The car was in service Saturday to Thursday morning. Much to long More
by CARLA8
Employees Worked With
December 08, 2022
It’s good experience very fast and smooth no waiting staff very professional thanks very much staff very professional thanks very much More
by Lawrence micheal
December 08, 2022
Mona, help me so much, and also did everything she can to get me a car. get me a car. More
by CHARO1
December 08, 2022
Alway an excellent overall experience at BBMCC - Chris Iseman is the best! The only let-down is the drop-off/pick-up process which is not the fault of the Advisor. Had an appointment for an 8:30am dropo Iseman is the best! The only let-down is the drop-off/pick-up process which is not the fault of the Advisor. Had an appointment for an 8:30am dropoff because of a tight time schedule, but because the Service Manager called a quick meeting with his team (while a half dozen customers were forced to wait), I didn't get out of there until close to 10am. And isn't the point of notifying the Service Team 30mins before picking up my car so that it can be up front and ready upon my arrival? I did this (I always do) and still ended up waiting close to an hour for the car despite literally being the only customer waiting at the end of the day. More
by KBREITENSTEIN
Employees Worked With
December 08, 2022
Giovanni was diligent on getting me the car I wanted with a lot of patience in the process due to lack of availability in the Mercedes market. This is my 4th car I have purchased from Benzel Busch and would a lot of patience in the process due to lack of availability in the Mercedes market. This is my 4th car I have purchased from Benzel Busch and would not go anywhere else More
by jarcello
December 06, 2022
Incredible customer service, everyone I have worked with was kind and courteous and helpful. Would recommend family and friends. was kind and courteous and helpful. Would recommend family and friends. More
by CHRIS
December 06, 2022
Everything was fine. The waiting time to meet the advisor took over 40 minutes from the actual appointment time. The service department seemed very busy. Over all it's f The waiting time to meet the advisor took over 40 minutes from the actual appointment time. The service department seemed very busy. Over all it's fine. I was able to pick up my vehicle the next day as I requested. More
by JRHEE628
Employees Worked With
