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Benzel-Busch Motor Car
Englewood, NJ
4,534 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,534 reviews
December 21, 2022
It was a great experience, everyone made things easy for me and my wife. This is my 7th car with them. me and my wife. This is my 7th car with them. More
by CKHALAF24
Verified Customer
December 20, 2022
A poor customer experience. Car was misplaced and a 90mins svc took 3 hours+. i wasn’t told about it until I had been waiting for almost 2 hours. Car was misplaced and a 90mins svc took 3 hours+. i wasn’t told about it until I had been waiting for almost 2 hours. More
by MB customer
Employees Worked With
December 19, 2022
Excellet Service. I needed a tire replace, I called and they gave me an appointment for the same day. Service Representative David N. was very helpful. In and Out sa I needed a tire replace, I called and they gave me an appointment for the same day. Service Representative David N. was very helpful. In and Out same day within a few hours. More
by MIKEAZARIAN
December 16, 2022
Serious lack of communication on update of the car service. I was chasing them all the time. service. I was chasing them all the time. More
by The Coupe
Employees Worked With
December 14, 2022
Excellent experience. Joanne Fuentes is a great help, very profesional, caring, and detail oriented, she explained everything about the car, had it ready at the time I got Joanne Fuentes is a great help, very profesional, caring, and detail oriented, she explained everything about the car, had it ready at the time I got there. More
by MDSANCHEZ1
December 14, 2022
Jay lee was professional in explaining all things related to the purchase of the vehicle. The buying process at this Dealership was super smooth. My time there was only 3.5 hours from walking in to the deale to the purchase of the vehicle. The buying process at this Dealership was super smooth. My time there was only 3.5 hours from walking in to the dealership to leaving with a car. More
by PLVJ80
December 14, 2022
Jay has always provided the best insights for my needs and had me drive out with a new vehicle in a matter of days. He is a Benz person that my family and I can always rely and trust. and had me drive out with a new vehicle in a matter of days. He is a Benz person that my family and I can always rely and trust. More
by YC
Employees Worked With
December 13, 2022
I purchased what I believe to be one of the best sports sedans, ever built by Mercedes-Benz during a virtual recession. I was offered a reasonable, annual percentage rate for my loan. I was given a fair am sedans, ever built by Mercedes-Benz during a virtual recession. I was offered a reasonable, annual percentage rate for my loan. I was given a fair amount of money for my trade. And I took delivery within three hours of arriving at the dealership. No pressure, sales, friendly sales, staff, and finance manager. More
by Dissatisfied customer
Employees Worked With
Jose Perez, Steven David
