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Benzel-Busch Motor Car
Englewood, NJ
4,531 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,531 reviews
February 13, 2023
Always very polite and curtioAlways polite and courteous service personnel via phone or in person when I have contacted them or have visited them in person. service personnel via phone or in person when I have contacted them or have visited them in person. More
by a_protopapas
Verified CustomerEmployees Worked With
John Powell
February 13, 2023
Pay keen attention to the matter and very kind, quick response, customer oriented & enough explanation response, customer oriented & enough explanation More
by WCHO
February 12, 2023
The experience is not what it used to be. My wife had to bring the car in from Manhattan to reupholster the driver's seat (for the second time). She was given an appointment for a Monday morn My wife had to bring the car in from Manhattan to reupholster the driver's seat (for the second time). She was given an appointment for a Monday morning. The repair was not begun until Tues at 2 the next afternoon. This 2 hour job was finished by 4:30, at which point there was no one available to deliver it to the city that day! My wife called multiple times to arrange delivery and was finally able to get someone to agree to have the car here "by no later than 10:15 Wednesday" so I could take it to work. She left messages for David the service manager, the operator and someone from valet. At 10:15 on Wednesday valet called and asked if I still needed the car around 10:30. It finally arrived later that morning after I already took another Uber to work. To top it off, the upholstering job was less than perfect, leaving a buckled area on one side of the seat. Considering this is the third SUV I purchased at Benzel-Busch, I expected better treatment. Sincerely Jeff Klingenstein More
by GISCOPER
February 12, 2023
Yusuf does a great job with all situations. He is very responsive at all times. He is very responsive at all times. More
by ADGPLANNER
February 10, 2023
Awesome experience from start to end. James Scott was great in helping find the car and throughout the whole process. Always recommend him. James Scott was great in helping find the car and throughout the whole process. Always recommend him. More
by LSVPRASAD
February 10, 2023
Enjoyed working with Joseph Simsek, outstanding recommendation. Very professional, went through our first Mercedes buy easily. recommendation. Very professional, went through our first Mercedes buy easily. More
by IDIVAS
Employees Worked With
February 10, 2023
Although insurance has agreed still took the payment from me upfront ask me to contact insurance company for reimbursement. me upfront ask me to contact insurance company for reimbursement. More
by HABHISHEKJGEC
Employees Worked With
February 10, 2023
Benzel Bush Mercedes a trusted name in our household. The sales department are professionals , that makes the whole car buying process easier. Doug Ryan our sales person has a excellent approach. The sales department are professionals , that makes the whole car buying process easier. Doug Ryan our sales person has a excellent approach. More
by JIMNSIS0
