Benzel-Busch Motor Car

I work with Lino Cascardi, who is been excellent to work with in ordering a new Mercedes-Benz. I highly recommend him as a sales associate. with in ordering a new Mercedes-Benz. I highly recommend him as a sales associate. More

I’ve been here multiple times for service and every occurrence was delightful and professional. I wouldn’t bring my 2022 s580 anywhere else. occurrence was delightful and professional. I wouldn’t bring my 2022 s580 anywhere else. More

Jieun was very pleasant and professional despite my indecisiveness. Thanks Jieun! Hope to talk to you real soon indecisiveness. Thanks Jieun! Hope to talk to you real soon More

Dealer(Jieun Chun) service was perfect. So I am happy today. She handled all the tasks in detail and naturally. So I am happy today. She handled all the tasks in detail and naturally. More

Everyone at Benzel Busch was nice and very helpful. Jieun was particularly exceptional. She made us feel like family from the moment we met her. She was very patient and tried her best to understand ou Jieun was particularly exceptional. She made us feel like family from the moment we met her. She was very patient and tried her best to understand our every need and concern. She addressed all of it which made our decision making easier. It was definitely our best car buying experience. She went above and beyond for us which made us feel special. We are very grateful. More

If you're looking for a car dealer salesperson who provides excellent customer service and is friendly and kind, then look no further than Jieun Chun. My recent transaction with her was incredibly smo provides excellent customer service and is friendly and kind, then look no further than Jieun Chun. My recent transaction with her was incredibly smooth and hassle-free. She was very attentive to my needs and took the time to explain all of my options. Her positive attitude and willingness to go above and beyond to make sure I was satisfied with my purchase was truly exceptional. Overall, I highly recommend Jieun Chun to anyone looking for a positive car buying experience. Her customer service skills are second to none and I'm confident that you'll be just as impressed with her as I was. Thank you, Jieun, for making my car buying experience such a positive one! More

Very very pleased the service was great and my salesman was very good and accommodating would use him again was very good and accommodating would use him again More

Very good waiting area. The work was done about 30 minutes sooner than expected which made it easier for me as a loaner car was not available. The work was done about 30 minutes sooner than expected which made it easier for me as a loaner car was not available. More

I am very happy with my car & very happy with the sales person Steven the way he walked me through the process of me buying the car thank you person Steven the way he walked me through the process of me buying the car thank you More

Nice facility and nice loaner vehicle, but that's where the positives end... after a routine service the service department had my vehicle for TWO MONTHS to repair two issues. I received no communication o the positives end... after a routine service the service department had my vehicle for TWO MONTHS to repair two issues. I received no communication or updates unless I called and asked. After my last request for an update, they told me everything was completed successfully and I could pick it up. When I picked it up, it was EXACTLY the same as it was when I brought it in two months prior. The poor communication and excuses I received were insulting. I spoke with the sales manager, Sossio, who followed up the next day and said he would investigate and get back to me. That was two weeks ago... and I have heard nothing. This was my second bad experience here. Unfortunately the service has deteriorated from what it used to be. The gentleman who handled the return of my loaner was friendly and helpful; he found a credit card I had left in the vehicle, and returned it to me which I appreciate. More