Benzel-Busch Motor Car

Great service. Prompt and efficient. Work completed as promised. All good. Video emailed detailing what was done! Prompt and efficient. Work completed as promised. All good. Video emailed detailing what was done! More

Talia Colananni provides excellent services, she explants everything detailedly and patiently. She is a professional sales woman. Thanks! everything detailedly and patiently. She is a professional sales woman. Thanks! More

Jieun Chun is my best sales person. I been with her since 10years. Best of best I been with her since 10years. Best of best More

I have been a regular at Benzel Busch in Englewood for several years, and my last experience with Christopher Iseman made me think of going back never ever again. I must say that he isn't the right person several years, and my last experience with Christopher Iseman made me think of going back never ever again. I must say that he isn't the right person in that position. If someone in a responsible position, like a manager, is reading this, I highly encourage you to watch him how and in what attitude he treats customers, although I think there wouldn't be a change. Just want you to say my last experience there even made me sick of the entire Mercedes Benz product, and I think I am going to sell my car to a better brand looking for a better service. If he was my staff, there would be no place for someone working like him. A such terrible experience ever and I thank you for making me feel that way. More

Still facing an issue where the team was supposed to fix parts in my middle console, they fixed my car play and latch on my glove box but failed to replace the parts in my middle console. Instead they accus parts in my middle console, they fixed my car play and latch on my glove box but failed to replace the parts in my middle console. Instead they accused me of respilling tea instead of offering to investigate with the person who did the labor. The team has refused to fix my vehicle and told me to put in a complaint instead with corporate. Completely unprofessional and offensive when all they did was prove that they charged me $1600 and did not do the work we legally agreed to. Very disappointed as this is the second issue I’ve had with this dealership (first time was on the sales side) and starting to feel like this is a racially motivated issue given that I’m a young black woman. Would have appreciated a formal internal investigation vs the service managers banning together on a lie that they replaced parts they cleared did not. My vehicle needs to be fixed according to our original agreement, point blank. This matter is unresolved and very disheartening to paint your client as a liar vs handling this situation with professionalism and courtesy. More

Amazing dealership. Did everything I wanted. Giovanni went above and beyond and did everything I asked of him and did everything even when I didn’t ask. Absolute amazing Did everything I wanted. Giovanni went above and beyond and did everything I asked of him and did everything even when I didn’t ask. Absolute amazing salesman and will work exclusively with him no matter where I am in the country. More

Jieun chun, she is really nice and very kind. She is Jieun chun, she is really nice and very kind. She is amazing. She knows that what I wanted before I could tell her. Her work was also very fas She is Jieun chun, she is really nice and very kind. She is amazing. She knows that what I wanted before I could tell her. Her work was also very fast, so I'm very satisfied More

Doug handled everything as promised. Enjoying the new car. Will be back when I need my next one. Enjoying the new car. Will be back when I need my next one. More

Great service, attentive and accommodating. Dealership is top notch. Highly recommend them for sales and service. Dealership is top notch. Highly recommend them for sales and service. More

Highly recommend this dealership and service. Especially Jieun Chun, Sales Department & Mr. Frank Armando, Service Department . They are very professional, helpful and trustworthy. I am very happ Especially Jieun Chun, Sales Department & Mr. Frank Armando, Service Department . They are very professional, helpful and trustworthy. I am very happy with the service. More