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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,530 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,530 reviews

May 03, 2023

I am pleased with the Dealership. My car was taken care of in a timely manner.. More

by HCCREID
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

All the team was very supportive. The loaner car was ready on time I wanted. Thanks! More

by 4THEPEACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

The lady was really not knowledgeable and was not so friendly. I don't think I will go back to this location. She didn't know much about the recall. Apparently there was 2 recalls on my car, I only thou More

by AMYKIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mona Elmiligi
May 02, 2023

Started off with a call to Lawrence to make reservations for test drive, he was friendly, answered questions, and had great patience with a call through VRS( Video Relay Service - ASL interpreter). After ar More

by Garik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence "Cole" Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
May 01, 2023

David went above and beyond. As good a service experience as I have ever had. Can’t say enough positive about him! More

by JGRABAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

I always felt that it's taking more time than i expected. I wish that service adviser need to focus on shortening of customer's waiting time. More

by WCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Iseman
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

The Best experience you can have in Bentz purchase and the Sales professional was the most Helpful. More

by RICHARD.SONG2010
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
April 29, 2023

Perfect dealer in the world. Thanks jieun. I will buy second car from you very soon. More

by ctr12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

I only dealt with Giovanni Barbaro. and he couldn’t have been better - I was completely satisfied. More

by CBSHARKEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Everyone I encountered at the dealership was kind, courteous, and professional. My wait time was good, in fact, my car was completed sooner. I enjoyed the video that was sent that explained what was c More

by IOKON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who had me sign the paperwork and escorted me to my car. I believe his name is David. He has gray hair and glasses. He sits at one of the desks towards the front
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