Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,530 reviews
I am pleased with the Dealership. My car was taken care of in a timely manner.. My car was taken care of in a timely manner.. More
All the team was very supportive. The loaner car was ready on time I wanted. Thanks! The loaner car was ready on time I wanted. Thanks! More
The lady was really not knowledgeable and was not so friendly. I don't think I will go back to this location. She didn't know much about the recall. Apparently there was 2 recalls on my car, I only thou friendly. I don't think I will go back to this location. She didn't know much about the recall. Apparently there was 2 recalls on my car, I only thought there was 1. She said she doesn't have any loan car for me and that I need to make another appointment for the other recall. She couldn't help set up a new appointment as she didn't said she doesn't know when the loan car is available. She said I can go to another location. Also told me that I should contact the corporate office for any questions. Very disappointed. More
Started off with a call to Lawrence to make reservations for test drive, he was friendly, answered questions, and had great patience with a call through VRS( Video Relay Service - ASL interpreter). After ar for test drive, he was friendly, answered questions, and had great patience with a call through VRS( Video Relay Service - ASL interpreter). After arrival, I met him and had demo drives with few cars. He had suggested other similar cars. After choosing a model Giovanni have come and helped with financing/leasing choices. He was expert with that, provided CitiFleet discount as I was employee, and gave us time to think. Giovanni was replying emails at lightspeed and handling from there. When we have decided to buy the car, he took from his end and handled everything well - preparing financials paper, sending citi fleet program, and getting car ready. After my job, I have arrived to dealership and loved the fresh look of my future car. Went into financials office whereas papers were ready to sign, and car ready to go. More
David went above and beyond. As good a service experience as I have ever had. Can’t say enough positive about him! As good a service experience as I have ever had. Can’t say enough positive about him! More
I always felt that it's taking more time than i expected. I wish that service adviser need to focus on shortening of customer's waiting time. I wish that service adviser need to focus on shortening of customer's waiting time. More
Perfect dealer in the world. Thanks jieun. I will buy second car from you very soon. Thanks jieun. I will buy second car from you very soon. More
I only dealt with Giovanni Barbaro. and he couldn’t have been better - I was completely satisfied. and he couldn’t have been better - I was completely satisfied. More
Everyone I encountered at the dealership was kind, courteous, and professional. My wait time was good, in fact, my car was completed sooner. I enjoyed the video that was sent that explained what was c courteous, and professional. My wait time was good, in fact, my car was completed sooner. I enjoyed the video that was sent that explained what was checked on with my car. Waiting area was clean and comfortable. David assisted me as he has before. As usual, he was friendly and professional. More