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Benzel-Busch Motor Car
Englewood, NJ
4,414 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,414 reviews
April 24, 2023
Top notch service from beginning to end. Would highly recommend Benzel Busch to all in the area! Would highly recommend Benzel Busch to all in the area! More
by alexander.azarian
Employees Worked With
Other Employees :
Tom Shanley
Helpful April 24, 2023
Cole was attentive and helpful in guiding me to my next car. I cannot recommend working with him enough. car. I cannot recommend working with him enough. More
by Paul C
April 24, 2023
Benzel offers a white glove experience for their customers servicing their cars. Frank was fantastic and flexible with timing and readiness. customers servicing their cars. Frank was fantastic and flexible with timing and readiness. More
by JMALCOLM361
Verified CustomerEmployees Worked With
April 24, 2023
I’m very pleased with the service and the waiting area was very nice. The service manager was professional. was very nice. The service manager was professional. More
by WJCHIN1120
Employees Worked With
April 24, 2023
Excellent! ! Purchased a month ago However vehicle shakes while driving brought to auto shop detected front left rim bent causing vibration. Dealer service di ! Purchased a month ago However vehicle shakes while driving brought to auto shop detected front left rim bent causing vibration. Dealer service did tire balanced but still vehicle vibrated. So I brought to auto shop then they did all wheel balanced twice still vibration didn’t go away and they detected front right rim is bent. I’m very frustrated. I love the vehicle but I’m not enjoying driving due to vibration. So I left my car get rim repaired at auto shop today. Please advise me what I should do at this point Only reason I left at auto shop because dealer service stated balances were done and everything is fine. But I haven’t felt not riding properly. Sincerely yours Byongyool kim More
by BYK6526
Employees Worked With
Jay
April 23, 2023
Professional work with quality! Best service with responsibility. New loaner cars always have there . Enjoyed and appreciated Best service with responsibility. New loaner cars always have there . Enjoyed and appreciated More
by MAKHMUDRAKHMON
Employees Worked With
April 22, 2023
Really great hospitality. Excellent customer focus and a very pleasant purchasing experience. Doug was very thoughtful and courteous to the entire family. Excellent customer focus and a very pleasant purchasing experience. Doug was very thoughtful and courteous to the entire family. More
by BJke414
April 21, 2023
worst service. from the front desk lady to the service guy. I have been with mercedesbenz for over 5years and this dealerships is by far the worst one in the tri-st from the front desk lady to the service guy. I have been with mercedesbenz for over 5years and this dealerships is by far the worst one in the tri-state area. customers be warned More
by ROMEROALEXANDER95
Employees Worked With
Other Employees :
John Meyer, Mona Elmiligi
