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Benzel-Busch Motor Car
Englewood, NJ
4,600 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,600 reviews
April 13, 2016
Maintenance Service Easy to get the service, make the appointment then they pick up your car , give you a loaner then they drop off your car when service is done. Easy to get the service, make the appointment then they pick up your car , give you a loaner then they drop off your car when service is done. More
by teresamag
Employees Worked With
Tim Torell (sevice advisor)
April 12, 2016
Genuine care and service! David Nieves is the true definition of a genuine person. He is honest and trustworthy. When he says he will do something, he will. If he says he wil David Nieves is the true definition of a genuine person. He is honest and trustworthy. When he says he will do something, he will. If he says he will call you tomorrow, he will call. If he says he will look into something for you, he will. Genuinely sad when he has to give me bad news and genuinely happy when he is the bearer of good news. More
by Brenda & Julian Castro
Employees Worked With
David Nieves
April 11, 2016
Excellent !!!!!!!! It was great experience having serviced my car with them. Was taken care by Bob as soon as I drove in to the dealership. Thanks to Bob !!!!!!!! It was great experience having serviced my car with them. Was taken care by Bob as soon as I drove in to the dealership. Thanks to Bob !!!!!!!! More
by rajmb
Employees Worked With
Bob Berg
April 11, 2016
perfect Michael helped me a lot. I really am appreciated his help. He was patient with explaining details and service to me. And he was friendly. Michael helped me a lot. I really am appreciated his help. He was patient with explaining details and service to me. And he was friendly. More
by ElstonCH
Employees Worked With
Michael Ehrlich
April 10, 2016
excellent chris the service person kept me well informed periodically during the time I waited for the car. Most professional and courteous. Actually service chris the service person kept me well informed periodically during the time I waited for the car. Most professional and courteous. Actually service was done in less time than estimated. Glad I waited and did not get a loaner. More
by murielg
Employees Worked With
Chris Szelag
April 09, 2016
Hassel free!!! Buying a new car is usually always a hassel. But not at Benzel Busch!!! I went in and ordered what I wanted. A couple weeks later when my car arrived Buying a new car is usually always a hassel. But not at Benzel Busch!!! I went in and ordered what I wanted. A couple weeks later when my car arrived i was contacted and done. Absolutely no hassels!!! I got what i was promised when promised for the price promised. And my salesperson Pamela was the best!!! This is my third MB from Benzel Busch and my second from Pamela!!! I will definitely be back for another!!! More
by Aguirre
Employees Worked With
Pam Sieradzki
April 09, 2016
Just picked up the ml350 Everything was fine , as soon as I came into the dealership, I was taken care of , and the sales person walk me thru all the perticulars of the vehicl Everything was fine , as soon as I came into the dealership, I was taken care of , and the sales person walk me thru all the perticulars of the vehicle More
by FredMc
Employees Worked With
Kathy Zagula
April 08, 2016
Brake work done The dealership is very clean and knowledgeable. And very prompt and helpful, it is always a pleasure. Except when I have to pay of course. The dealership is very clean and knowledgeable. And very prompt and helpful, it is always a pleasure. Except when I have to pay of course. More
by greg jenkins
Employees Worked With
Dave Tangen
April 08, 2016
Service call turns into a new GLC After turning my GLK in for service, and waiting for our loaner auto, my wife and I went to visit our preferred sales person, Peter Poliandro. After After turning my GLK in for service, and waiting for our loaner auto, my wife and I went to visit our preferred sales person, Peter Poliandro. After our chitchat he advised that we had only 5 months left on our leased GLK. He then told us about the deletion of 5 months charges and turn in fee, if we leased a new auto. Well, Benzel-Busch now has the GLK and we have a new GLC. All thanks to Peter Poliandro. As far as your service department is concerned, you have top notch people taking excellent care of all the autos passing through. Regards, Arthur Carlotti More
by JaneFC
April 07, 2016
Amazing experience Jhon Mayer was my sales person. He did everything possible to make our purchase a pleasant one. I will recommend this dealership to all my friends. Jhon Mayer was my sales person. He did everything possible to make our purchase a pleasant one. I will recommend this dealership to all my friends. More
by Norbert0508
Employees Worked With
John Meyer
