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Benzel-Busch Motor Car
Englewood, NJ
4,600 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,600 reviews
April 21, 2016
the Best New Car Experience This was my second New car from Benzel-Busch my experience as always been stress free, fast and easy. everyone at the dealership as always been friend This was my second New car from Benzel-Busch my experience as always been stress free, fast and easy. everyone at the dealership as always been friendly and pleasant. Leo was very organize getting me the paperwork done a head time which made picking up my new car simple and fast. Tim Reilly the sales manager is one of nicest manager in the car dealership business I have brought 5 Mercedes,the last 2 at Benzel-Busch as long as the dealership doesn't change I will be back in 36 months Thank you to Leo and Tim for all your help Marguerite More
by Happy
April 19, 2016
Exceptional service and buyer experience This is the second Mercedes I have leased from Benzel Busch. I ordered it over the phone which indicates the faith and trust I have in the dealership This is the second Mercedes I have leased from Benzel Busch. I ordered it over the phone which indicates the faith and trust I have in the dealership and particularly Pam Sieradzki who did a wonderful job in assisting me through the entire process. As a result I have a strong sense of loyalty to Pam and the dealership. More
by Johnorr
Employees Worked With
Tae, Pam Sieradzki
April 18, 2016
Great Service Jose Perez helped me a lot. He was professional and patient with explaining details and all service to me. He was friendly and promptly reply your cal Jose Perez helped me a lot. He was professional and patient with explaining details and all service to me. He was friendly and promptly reply your call or mail. More
by Jo
Employees Worked With
Jose Perez
April 17, 2016
Great service! Awesome service, learned all about my new car and had all of my questions answered. Followed up with emails and phone calls in order to see if I had a Awesome service, learned all about my new car and had all of my questions answered. Followed up with emails and phone calls in order to see if I had any further questions. Great experience! More
by Ivanjay
April 17, 2016
Very kind Min Kim has done a very thorough and kind service while assisting us. We highly appreciate his effort, and highly recommend others for future occassio Min Kim has done a very thorough and kind service while assisting us. We highly appreciate his effort, and highly recommend others for future occassions. More
by Steven97
Employees Worked With
Min Kim
April 17, 2016
Very professional and enjoyable Everyone was kind considerate spent alot of time with us Moved cars out of showroom so I could see Car colors in different lights Now that s servic Everyone was kind considerate spent alot of time with us Moved cars out of showroom so I could see Car colors in different lights Now that s service!!! I bought a car within and hour and am going Back next week for another lesson which tells Me their after sales service is pretty special too More
by Jane s
Employees Worked With
The service person who explained car. Perfect, Jason Burgoyne, Scott Raymond, Kathy Zagula
April 16, 2016
Scheduled service Quick, easy drop off and pick up. Beautiful loaner, coffee and scone while I waited. My car came back clean. Couldn't ask for more. Quick, easy drop off and pick up. Beautiful loaner, coffee and scone while I waited. My car came back clean. Couldn't ask for more. More
by LJF86
Employees Worked With
Don't know
April 15, 2016
Great service I was very satisfied with the Express service. Tom was very helpful. I've been a customer at this dealership for 5 years now and I've been very satis I was very satisfied with the Express service. Tom was very helpful. I've been a customer at this dealership for 5 years now and I've been very satisfied so far. More
by mdlab
Employees Worked With
Thomas Tzimoulis
April 15, 2016
Service plus ! I drive almost 50 miles to get my services done with you, bypassing at least 3 closer dealerships. I always feel that both my car and I are well care I drive almost 50 miles to get my services done with you, bypassing at least 3 closer dealerships. I always feel that both my car and I are well cared for and that David always has what's best for me in mind. Well done, as always, thank you. More
by Dr_Joe
Employees Worked With
David Tangen
April 15, 2016
Five Stars for Orlando Dranguet Our third Mercedes purchased from Benzel-Busch through the professional assistance of Orlando Dranguet. Totally happy with purchases and Orlando's gr Our third Mercedes purchased from Benzel-Busch through the professional assistance of Orlando Dranguet. Totally happy with purchases and Orlando's gracious manner. Just purchased a 2016 E class and Orlando sent updates during the process. Very helpful with top service. More
by Happy Benzel-Busch Customer
Employees Worked With
