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Benzel-Busch Motor Car
Englewood, NJ
4,529 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,529 reviews
June 18, 2023
Every time good experience at Englewood Mercedes dealership. Staff is very respectful, service is high quality with short weight time for appointments!! dealership. Staff is very respectful, service is high quality with short weight time for appointments!! More
by EMERI009
Verified CustomerEmployees Worked With
June 18, 2023
Great experience! From the moment I walked in to when I left with my new car, I received great customer service! I will definitely recommend this dealership to others From the moment I walked in to when I left with my new car, I received great customer service! I will definitely recommend this dealership to others who are interested More
by MIZZA.COMPAS
June 17, 2023
Jieun was patient and knowledgeable, she also went above and beyond to ensure that we were happy with our purchase. She made a lifelong customer of me and converted me into a Mercedes Benz lover! and beyond to ensure that we were happy with our purchase. She made a lifelong customer of me and converted me into a Mercedes Benz lover! More
by thevstevens
June 16, 2023
professional, courteous and knowledgeable. very confident in their work for the last 20 years. thank you again. very confident in their work for the last 20 years. thank you again. More
by DMURRAY5
Employees Worked With
June 16, 2023
They are very accommodating, polite, and friendly. The services that I received were very good.I will definitely recommend the dealership to my friends. The services that I received were very good.I will definitely recommend the dealership to my friends. More
by GINA462DEGUZ
Employees Worked With
Robert Bellzak
June 15, 2023
everything is always handled professing ! ty just recall on sunroof. my cars 03 e500 s purched at benzene bush ty just recall on sunroof. my cars 03 e500 s purched at benzene bush More
by bluigi61
June 15, 2023
I brought my vehicle in for a collision repair and unfortunately the vehicle sat there for one week before it was moved off-site for the repair. I'm not sure if that is the norm or what the hold-up wa unfortunately the vehicle sat there for one week before it was moved off-site for the repair. I'm not sure if that is the norm or what the hold-up was but I am just disappointed it took so long to get looked at when I was given the impression when I dropped it off it would be moved that day. Otherwise the repair itself was fine. However, after I picked up my vehicle the check engine light went off which is surprising as I just literally picked it up from being serviced which is forcing me to have to go back to have it looked at. I don't know what was missed there. More
by LS9394
Employees Worked With
June 14, 2023
Salesman James Scott went over the top with outstanding customer service. Mr Hernandez in finance was a pleasure to work with. Overall customer experience exceeded my expectations. customer service. Mr Hernandez in finance was a pleasure to work with. Overall customer experience exceeded my expectations. More
by PeterS
