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Benzel-Busch Motor Car
Englewood, NJ
4,446 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,446 reviews
May 19, 2023
Poor customer service. Poor communication. Lack of respect for the client’s time. 2 week service center appointment wait times for procedures they plan to do in 10 minutes. Poor communication. Lack of respect for the client’s time. 2 week service center appointment wait times for procedures they plan to do in 10 minutes. More
by BOATENGS
Verified CustomerEmployees Worked With
Robert Belzak, the female Service Center Receptionist that day
May 19, 2023
Great customer service from Doug as soon as I arrived. The dealership is amazing and the car was exactly as advertised. The dealership is amazing and the car was exactly as advertised. More
by TREMAINE.DARBY
May 19, 2023
Jimmy and Joe made this my best experience ever while shopping for a new car and I have bought or leases over 30 cars in the past shopping for a new car and I have bought or leases over 30 cars in the past More
by JASON28P
May 19, 2023
A long time customer, I have always been pleased by the quality of service and great manners of all staff. quality of service and great manners of all staff. More
by SOQUENDOMD
Employees Worked With
May 18, 2023
David was so helpful and knowledgeable. Answer all my questions, and alway follow up if there is need something to fix on the car. Answer all my questions, and alway follow up if there is need something to fix on the car. More
by RUSSEL.OCAMPO
Employees Worked With
May 18, 2023
Benzel Busch and Frank Armando continue to excel in customer service. I would not think of going anywhere else. This is my 7th car from Benzel Busch and Frank Armando has been my "inside" guy t customer service. I would not think of going anywhere else. This is my 7th car from Benzel Busch and Frank Armando has been my "inside" guy those 7 years. More
by vjc207
May 17, 2023
Thank You for working on my car in a moments notice. I appreciate your service. I appreciate your service. More
by KVIVANS
