Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benzel-Busch Motor Car
Englewood, NJ
4,529 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,529 reviews
June 22, 2023
Jieun Chun my sales person She’s Amazing everything makes easy and good service I will recommend everyone Thank you so much Jieun makes easy and good service I will recommend everyone Thank you so much Jieun More
by anossova.05
June 21, 2023
Very professional and transparent. Unlike most desk just give you numbers and hide all the details, they provide the entire breakdown. Great follow-up. Unlike most desk just give you numbers and hide all the details, they provide the entire breakdown. Great follow-up. More
by Dunk
Verified CustomerEmployees Worked With
June 21, 2023
Very accommodating, prompt and convenient service. They fit me in at last minute and did my service quickly and well. They fit me in at last minute and did my service quickly and well. More
by dhertz
Employees Worked With
June 20, 2023
They took good care of the service, but talia, who sold my car, is not interested and smiling. my car, is not interested and smiling. More
by dogukaner94
Employees Worked With
June 20, 2023
My 5th car with Benzel Busch - no dealership in the area even comes close to the level of service of these guys. Yosef is my guy and I stay loyal to him - I have looked elsewhere and I come back to them - o even comes close to the level of service of these guys. Yosef is my guy and I stay loyal to him - I have looked elsewhere and I come back to them - once you drive a MB and once you experience service of Benzel Busch you cant compare to others (this time around I went to BMW/Audi & Range Rover) - came back to MB. More
by rosen.ram
Employees Worked With
June 20, 2023
I scheduled 1pm maintenance. I showed up 1:15pm. Waited until 2pm. Then returned home to wait. Got a phone call around 2:30 that it will be done in 20min but they called for chec I showed up 1:15pm. Waited until 2pm. Then returned home to wait. Got a phone call around 2:30 that it will be done in 20min but they called for checking payment schedule rather than giving me an alert when my service is finished. So i didnt get real phone call saying my service is finished so i can pick up. So i went around 3:55 to pick up my car and entire place was locked up and everyone w gone. You must notify your customer that you are closing at certain hour so if i dont come until you close, you are gonna just leave my car in the drive way and take my key which is chained with my home key. I found my car left alone on your drive way. What kind of service is this? I got a help from sales people to open up the gargage and get my key and car back. But this was not pleasant at all. More
by ESDANNY
Employees Worked With
June 20, 2023
My 5th car with Benzel Busch - no dealership in the area even comes close to the level of service of these guys. Yosef is my guy and I stay loyal to him - I have looked elsewhere and I come back to them - o even comes close to the level of service of these guys. Yosef is my guy and I stay loyal to him - I have looked elsewhere and I come back to them - once you drive a MB and once you experience service of Benzel Busch you cant compare to others (this time around I went to BMW/Audi & Range Rover) - came back to MB. More
by rosen.ram
Employees Worked With
June 19, 2023
First time at this dealership and it was a very easy honest transparent and relaxing experience. honest transparent and relaxing experience. More
by angelselle
Employees Worked With
June 18, 2023
Gle 2024 I had a few problems after I drove off the craftsmanship was not good. . After calls and an inspection they were able to switch the car. I only had the car for about 10 days . It was a headac craftsmanship was not good. . After calls and an inspection they were able to switch the car. I only had the car for about 10 days . It was a headache but everyone was nice. Please see JAY Miilich.he was so nice. He really went above to make the switch happen. More
by SHONTELL.HILL
