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Benzel-Busch Motor Car
Englewood, NJ
4,529 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,529 reviews
June 29, 2023
Mike was absolutely great working with. Got my wife G63 for her birthday and it was the easiest vehicle purchase ever. Along with his great professional he’s a good person and very knowledg Got my wife G63 for her birthday and it was the easiest vehicle purchase ever. Along with his great professional he’s a good person and very knowledgeable about the car business. Will be back 10 stars More
by oc9944
Employees Worked With
Michael Vinci
Verified CustomerJune 28, 2023
Once I coming to the show room, James treats me like friend. Very professional, and helpfully. friend. Very professional, and helpfully. More
by ELIZZUSA
Employees Worked With
June 27, 2023
Very efficient and productive Everything was fast and easy Douglas Ryan was very helpful Thanks a lot easy Douglas Ryan was very helpful Thanks a lot More
by MALININE
June 27, 2023
I’m glad they have service that they can pickup your car if you can not to the service place. And they will give you also a space car so that in case of emergency I have a car that I can use, specially I am if you can not to the service place. And they will give you also a space car so that in case of emergency I have a car that I can use, specially I am a senior citizen, the dealer where I bought the car is a little bit far from where I live. The service what suppose to do , they job what they done is great and they are friendly also, you don’t have to hesitate if you have questions, I’m satisfied and happy. Thank you . More
by JULGREG1957
June 27, 2023
Orlando made the process absolutely smooth. He also took the time to explain all the car features in detail. He also took the time to explain all the car features in detail. More
by RISHMA_RAO
June 26, 2023
You don't return phone calls to your customers. I needed the spec for the rear rims and several individual stated it was sent to my email address. Nothing was sent to me. I just spent $7,219.08 wit I needed the spec for the rear rims and several individual stated it was sent to my email address. Nothing was sent to me. I just spent $7,219.08 with you and now I can't get a return phone call for something I need. More
by s63amg
Employees Worked With
Dave
June 26, 2023
The worse experience that I had in my 12 years a costumer of Benzel-Bush Englewood. I drop my car on June 14th for a diagnostic of a check engine light, I didn't even have the respect of the service advisor, of Benzel-Bush Englewood. I drop my car on June 14th for a diagnostic of a check engine light, I didn't even have the respect of the service advisor, Chris Iseman, to call me or return my calls when i called him twice. I have to show up in person for him to tell me that after 8 days they didn't know what the problem with my car was, that they need more time and he will call me back the next day. He did NOT call me back the next day. He sent me a text informing me that the cost to inspect the car is an additional $2,519.00. on top of the $350.00 that i already agreed to pay for the inspection. Off course, after ten days now I was just upset and just pick my car. I have always service my cars at the Benzel-Bush Englewood and have a great experience but this one was the last time that I went there and the last Mercedes car that I own. I will trade this GLC 300 for a better brand and a better costumer service. More
by MRAMIREZ
Employees Worked With
