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Benzel-Busch Motor Car
Englewood, NJ
4,599 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,599 reviews
January 24, 2018
Perfect Service advisor and other staff were just kind and perfect..thanks to everyone.. It was quick and on time. And atmosphere at the dealer was so clean Service advisor and other staff were just kind and perfect..thanks to everyone.. It was quick and on time. And atmosphere at the dealer was so clean More
by Chang Han
Employees Worked With
Frank
January 24, 2018
Sad in part the control do not work cause the car WIFI. Because without an appoitment my car was serviced and the service wasn't to long time to be ready. I Will keep coming back the Because without an appoitment my car was serviced and the service wasn't to long time to be ready. I Will keep coming back the next time More
by broane
January 23, 2018
Excellent and courteous customer service... updates and follow-up were punctual. All work requested to be performed was taken care of... including some additi and courteous customer service... updates and follow-up were punctual. All work requested to be performed was taken care of... including some additional things that were found during service check. More
by demo44
Employees Worked With
David Nieves, John Powell
January 21, 2018
Best service ever!! John Powell in service is amazing!!! He should be recognized for his patience & understanding of the concerns as consumers we have with our vehicles. John Powell in service is amazing!!! He should be recognized for his patience & understanding of the concerns as consumers we have with our vehicles. He is thorough and explains everything. He should be recognized for his excellence at Benzel. More
by Randideminno
Employees Worked With
John Powell
January 20, 2018
A new lease My sales rep Giovanni Barbaro could not have been more helpful with my new lease. I purchased my last car from him as well. I'm sure he will handle an My sales rep Giovanni Barbaro could not have been more helpful with my new lease. I purchased my last car from him as well. I'm sure he will handle any questions or concerns I have althought I do not anticipate any. More
by A.L
Employees Worked With
January 19, 2018
New S450 I have purchased/leased a few vehicles from this dealership now. Talia, Sal and everyone involved always go the extra mile to make sure the process is I have purchased/leased a few vehicles from this dealership now. Talia, Sal and everyone involved always go the extra mile to make sure the process is exceptional. More
by vijay vasireddy
January 18, 2018
4th Mercedes and counting We recently purchased our 4th Mercedes and this is the second time that we got one from Benzel Busch. Our salesman Chris T. was very respectful, We recently purchased our 4th Mercedes and this is the second time that we got one from Benzel Busch. Our salesman Chris T. was very respectful, straightforward, and patient. The other personnel who got involved and assisted on the purchase were very friendly and helpful as well. I also feel that the price we got was fair. More
by Denggoy
Employees Worked With
Chris Taccetta
January 16, 2018
New car I was treated with great courtesy and professionalism in leasing my new car. Eli Kalajian was there with me from the time of selection to the time of I was treated with great courtesy and professionalism in leasing my new car. Eli Kalajian was there with me from the time of selection to the time of delivery. Extremely helpful! I would also like to thank Jay and Arthur Agresta for their assistance. Great Dealership! More
by Larry Cheese
January 16, 2018
Professional, courteous and efficient. It is the level of service that one would expect from a high end dealership. They do not disappoint. The process was quick and I walked away knowing I It is the level of service that one would expect from a high end dealership. They do not disappoint. The process was quick and I walked away knowing I had made the right choice. More
by Alfio
Employees Worked With
January 15, 2018
Maintenance It was exceptional experience of my vehicle service. Min Kim who was representative of Benzel-Busch Service gave me an exceptional service with kindne It was exceptional experience of my vehicle service. Min Kim who was representative of Benzel-Busch Service gave me an exceptional service with kindness. I highly recommend him to my friend to have service. Moreover, Benzel-Busch need more service representative as Min Kim. More
by Jun
Employees Worked With
Min Kim
