Benzel-Busch Motor Car

Steven David - Outstanding Account Representative Steven David is an outstanding Account Representative. His attention to detail; his genuine interest in his customer; and his approachable yet profes Steven David is an outstanding Account Representative. His attention to detail; his genuine interest in his customer; and his approachable yet professional manner made the purchase transaction process smooth and stress free. After doing business for 19 years with a Mercedes Sales Representative from an out-of-state dealership who is now retiring - the thought of having to initiate a new business relationship with a new sales representative & dealership was not overly pleasant. After trying several North Jersey & NYC based MB dealerships that were not great experiences, tried Benzel Busch and met Steven David. From that initial meeting and through the purchase process it is safe to say that we will be making additional MB purchases and without hesitation will recommend Steven and his dealership to both family and friends as well as business colleagues. Steven David is an outstanding human asset to Benzel Busch More

Salesman was fantastic! Salesman walked me through the features of the car and there was never any high pressure. It was an incredibly relax and enjoyable experience. I wou Salesman walked me through the features of the car and there was never any high pressure. It was an incredibly relax and enjoyable experience. I would highly recommend this dealer as well as my salesperson Chris Taccetta. Jeff in finance did a great job as well! More

Routine Service Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to h Service employee's were very friendly, understood my concerns. I have dealt with the service dept before and never had any issues. Always willing to help More

Competent and efficient 4 appointments and about 4 weeks in the repair shops of two other MB dealers was not enough for either of dealer to diagnose and fix a noise in the fr 4 appointments and about 4 weeks in the repair shops of two other MB dealers was not enough for either of dealer to diagnose and fix a noise in the front end of my 2014 - E250. One day at Benzel and the problem was found and repaired. Nice people too. More

It was good Services guys very friendly and efficient Have used Benzel Busch numerous times Very happy 25 words too much to write Short and sweet is bette Services guys very friendly and efficient Have used Benzel Busch numerous times Very happy 25 words too much to write Short and sweet is better More

Excellent Service by Min Kim To whom it may concern: I wanted to make you aware of an excellent experience I had at your dealership with Min Kim. My car was due for an oil cha To whom it may concern: I wanted to make you aware of an excellent experience I had at your dealership with Min Kim. My car was due for an oil change and some recalls, and my service advisor walked me through the issues with my car. Through his calm demeanor and professionalism, I felt assured & was at peace of mind, knowing that I was in good hands. Min kept me constantly updated on the work being performed on my car with the utmost courtesy and professionalism. In my opinion, he lives the values that are an asset to your dealership and is an excellent example of how to treat your customers. I will make a point to ensure my friends, relatives and business colleagues know about this experience, and always suggest why they should visit your facility when it comes to receiving excellent service. Thank you Min!! More

CPO purchase Excellent service from start to finish. Doug was very helpful in finding the CPO E class we were looking for. At the time of pick up, Jan was very pat Excellent service from start to finish. Doug was very helpful in finding the CPO E class we were looking for. At the time of pick up, Jan was very patient and professional in showing us all the features of the automobile. Would certainly return to this dealership. More

Seamlessly & Professional Prompt, Polite, Friendly & Professional Service each & every time I stop by. Whether for a scheduled service, a flat tire or just to ask a question; e Prompt, Polite, Friendly & Professional Service each & every time I stop by. Whether for a scheduled service, a flat tire or just to ask a question; everyone at Benzel-Busch is ready with prompt professional and friendly service. Kudos to the management and staff! More

Excellent as usual Home delivery of car and pickup of loaner- exceeded my expectations. Professional, efficient, quality service on my car. Best car dealership and servi Home delivery of car and pickup of loaner- exceeded my expectations. Professional, efficient, quality service on my car. Best car dealership and service center by far. More

Very professional The sales person , the sales manager the technician that showed me the functions of my new car were extremely helpful. They were easily available to a The sales person , the sales manager the technician that showed me the functions of my new car were extremely helpful. They were easily available to answer all my questions and guide me through the purchase of my new car. More