Benzel-Busch Motor Car

Excellent as always Service at Benzel is always excellent. Efficient, attentive and welcoming. All of the extras for breakfast and lunch with great cappuccino make the ex Service at Benzel is always excellent. Efficient, attentive and welcoming. All of the extras for breakfast and lunch with great cappuccino make the experience even better. Thank you to all! More

pleased customer as always, the people in the service department are true professionals. the prompt attention is appreciated. the waiting area is very comfortable, as always, the people in the service department are true professionals. the prompt attention is appreciated. the waiting area is very comfortable, and they even offer snacks. More

Excellent Staff We had a an exceptionally polite and very knowledgable Sales professional named Lamont Saunders. He is great at what he does and makes getting a new We had a an exceptionally polite and very knowledgable Sales professional named Lamont Saunders. He is great at what he does and makes getting a new car enjoyable. More

very good service the people who work there are very friendly and helpful, the waiting area was clean and the complimentary coffee, bagels were great! The only downside the people who work there are very friendly and helpful, the waiting area was clean and the complimentary coffee, bagels were great! The only downside would be the wait time, we expected a maximum of 1hr but we ended up waiting 1hr 30. other than that it was a great experience and we will definitely be back! More

GREAT SERVICE The attention to detail is amazing at Benzl Busch. They pamper there customers. Your cars always come out completely down and amazingly clean. Once yo The attention to detail is amazing at Benzl Busch. They pamper there customers. Your cars always come out completely down and amazingly clean. Once you drop off car they take care of everything. One less thing i have to worry about . Big Thanks to the Benzl Busch Team. More

An excellent service!! Just got a new MB E-300 and I would like to give credit to Jay Lee, who was very patient and very courteous with me for past 3 month. Many of my f Just got a new MB E-300 and I would like to give credit to Jay Lee, who was very patient and very courteous with me for past 3 month. Many of my friends bought their MB through him and they highly recommended that he is the one I should go to talk. With this car, I took my time before I made the decision and Jay waited until I was ready to sign the contract. Now, I'm a very happy owner of E-300!! More

Exceptional Service The service and staff are excellent at Benzel-Busch. From the time of my appointment until the time I leave, everything is run smoothly and efficient The service and staff are excellent at Benzel-Busch. From the time of my appointment until the time I leave, everything is run smoothly and efficiently. More

Great customer service I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician came to me. When I told him the problem, he pressed a button on my wheel, looked at the info and confirmed I had a flat tire. He immediately gave me to a customer service rep who set me up for service. He confirmed shortly after that I needed a new tire, gave me the price and said it would take @ 1 hr. Exactly 1 hr. later I had a new tire, my other tires had been checked and the battery in my key fob had been replaced. Can't ask for more than that - except, perhaps, a better quality tire to begin with. But I guess that's a manufacturer's issue. Everyone was very courteous. One suggestion: everyone who helped me should have a card to give me so I remember their names when it's time for a satisfaction survey. Unfortunately, I don't remember their names. More

Reliable and prompt Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returne Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returned a nicely cleaned vehicle. More

Above and beyond Not our first car, far from it but this was overall the best buying experience. We were looking for specific car features that were hard to come by a Not our first car, far from it but this was overall the best buying experience. We were looking for specific car features that were hard to come by and your dealership was able to accommodate. Not only were you able to find the kind of vehicle we needed but was more than fair on the negotiations. A combination hard to find. Thank you for making it an easy process. More