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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,528 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,528 reviews

July 19, 2023

Service and experience was Awesome would definitely recommend and will definitely make that my personal dealership More

by BLESSANGIEHAM12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2023

RIP OFF! ! I spent $5,700 on new brakes (!!) and this dealership had the nerve to charge a 3% credit card fee on top of such an expensive bill. Do you really e More

by tj_rose_jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire Dept
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July 15, 2023

She was great . Got me a great deal ! She is very kind , & understanding . Helped me get the car I wanted with all the details included . More

by jarikat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your wonderful experience with us! We're thrilled that Jieun provided exceptional service and helped you secure a great deal. Jieun is truly a valued team member, and her dedication to providing outstanding customer service is commendable. We're glad to know that she was able to understand your needs and assist you in finding the perfect car with all the details you desired. Regards, Michael Hill mhill@benzelbusch.com

July 15, 2023

I had a pleasant buying experience. Lawrence was a helpful and kind salesman. The process is never easy but he made it as easy as it could be. More

by jillaayala
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence "Cole" Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Benzel-Busch Motor Car responded

Thank you so much for taking the time to share your experience with us! We greatly appreciate your positive feedback and are thrilled to hear that your buying experience with us was pleasant. Lawrence is indeed an exceptional salesman, and we're delighted to know that he was able to assist you helpfully and kindly. We believe that providing excellent customer service and making the buying process as smooth as possible are crucial aspects of our business, and it's wonderful to hear that Lawrence exceeded your expectations. Regards, Michael Hill mhill@benzelbusch.com

July 15, 2023

Excellent service, very professional, comfortable . .. my husband and I have been at other dealerships this one is the best. Wouldn't dream of going anywhere else. More

by Vicky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2023

Jay was amazing to me with his assistance and great customer service. Thank you so much! More

by THALII1223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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July 08, 2023

This dealership has been a pleasure to deal with on all levels. This is our 2nd vehicle bought here with Michael Vinci. If you’re looking for a friendly, professional, knowledgeable and HONEST person to More

by Georgiemom98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone called him Jr. He was also very nice to deal with. Made this a painless experience. , Michael Vinci
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Jul 10, 2023 -

Benzel-Busch Motor Car responded

Thank you for taking the time to leave such a positive review about your experience with our dealership and specifically about our employee, Michael Vinci. We are thrilled to hear that your interactions with Michael have consistently been pleasant and satisfying, and we appreciate your loyalty as a returning customer. At our dealership, we strive to provide a friendly, professional, and knowledgeable environment for all our customers. We believe that building trust and fostering long-lasting relationships is essential, and it's fantastic to know that Michael has exceeded your expectations in this regard. We're proud to have him as part of our team. We truly value your continued loyalty and trust in us. Should you need any further assistance or have any questions in the future, please do not hesitate to reach out to us. Our team, including Michael, will be more than happy to assist you. Regards, Michael Hill mhill@benzelbusch.com

July 08, 2023

I got 2021 c class two years ago I didn’t like it. Jieun make everybody easy and make possible. I love my new GLC so much More

by gotrice5861
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your feedback regarding your experience with our employee, Jieun. We greatly appreciate your input, as it helps us ensure that we continue to provide exceptional service to all our customers. We're sorry to hear that you weren't satisfied with your 2021 C-Class two years ago. We understand that vehicle preferences can vary, and we strive to offer a diverse range of options to meet the needs and preferences of our valued customers like you. We're thrilled to learn that Jieun was able to make your experience more enjoyable and facilitated your transition to the new GLC. We take pride in our dedicated team members who go above and beyond to assist customers in finding the perfect vehicle that suits their preferences and needs. If you have any further feedback or if there's anything else we can do to enhance your ownership experience with your new GLC, please don't hesitate to reach out to us. We value your satisfaction and are committed to ensuring that you have a positive experience with our dealership. Once again, thank you for choosing our dealership, and we hope to serve you again in the future. Regards, Michael Hill mhill@benzelbusch.com

July 07, 2023

I was different dealership and had a bed experience so I came to Benzek Busch and meet Jieun Chun. I am getting New 2023 GLC today. She make everything easy. I will come back for her More

by CHOIDJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2023 -

Benzel-Busch Motor Car responded

Thank you so much for taking the time to share your positive experience at Benzel-Busch. We greatly appreciate your feedback and are thrilled that Jieun Chun made your car-buying process easy and enjoyable. We understand that a previous negative experience at a different dealership may have left you dissatisfied, but we are delighted that Jieun was able to provide you with the excellent service you deserve. Our team strives to ensure every customer receives personalized attention and a seamless experience. Regards, Michael Hill mhill@benzelbusch.com

July 05, 2023

She’s amazing Next vehicle I am coming for Jieun chun I got GLE450 I am so excited More

by anniekim0928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Benzel-Busch Motor Car responded

Thank you for sharing your positive experience with Jieun Chun! We're glad she provided amazing service and you're excited about your new GLE450. Jieun will be thrilled to know that her efforts were appreciated. We look forward to serving you again when you're ready for your next vehicle. Please don't hesitate to reach out if you have any further questions or need assistance. Enjoy your new car! Regards, Michael Hill mhill@benzelbusch.com

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