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Benzel-Busch Motor Car
Englewood, NJ
4,528 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,528 reviews
July 31, 2023
The Final DMV registration card is still not arriving yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything rea yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything ready? Finally, the license plate came in time. The issue has been resolved. Michael Hill, the manger, has helped a lot of following up and updating me the status of delivery. He is a nice great manger. More
by LUI.ARCHITECT
Verified Customer
July 31, 2023
This is my first Benz Mrs Jieun Chun make very easy. Thank you so much Thank you so much More
by SCKIM8897
July 27, 2023
Car salesman Michael was very knowledgeable about the car. Made the process very easy didn’t pressure you into anything. It was a great experience in buying the car and I bought plenty of cars in my days car. Made the process very easy didn’t pressure you into anything. It was a great experience in buying the car and I bought plenty of cars in my days. The dealership itself was very clean they make you feel like you’re part of the family More
by Vincent
July 26, 2023
I was treated like a VIP this dealer location was clean and up to date i would recommend this dealer to all my friends and up to date i would recommend this dealer to all my friends More
by ALJDIFRANCO
July 25, 2023
This dealership is awesome! Always have a great experience! Clean and welcoming! My advisor was knowledgeable and helpful! William Berger took care of me. Saw me standing Always have a great experience! Clean and welcoming! My advisor was knowledgeable and helpful! William Berger took care of me. Saw me standing there, just came over and introduced himself! And proceeded to help. I can’t stress enough how helpful he was! When they said my car was gonna be a couple hrs, he immediately offered a loaner. I had to be at work! I was grateful! He was so kind and friendly! I was in and out in no time. He called weeks later to check if the car was ok and to call if I had any issues! I was very impressed! Dorcia Fyffe More
by dorcia_6
Employees Worked With
William James Berger
July 24, 2023
Jieun treated me like family, was trustworthy and very thorough and efficient. Will definitely return! Thank you! thorough and efficient. Will definitely return! Thank you! More
by dannykh01
July 21, 2023
Jieun Chun made the process easy - knowledgeable, efficient and very pleasant. Will definitely recommend Jieun and the dealership! efficient and very pleasant. Will definitely recommend Jieun and the dealership! More
by cbruu
July 19, 2023
I rarely leave reviews but after my experience at Benz Englewood with Jieun Chun, I felt the need to leave a review. I've met so many representatives at car dealerships especially for Mercedes Benz over t Englewood with Jieun Chun, I felt the need to leave a review. I've met so many representatives at car dealerships especially for Mercedes Benz over the past numerous years, and my experience with Jieun Chun was so remarkable. She not only was thorough with everything, but she made my family feel welcomed and really went out of her way to care about our satisfaction, having us leave the place with an experience beyond our expectations. I've never met a representative that actually cared so much for their clients to go out of their way to make sure we left with the best deal and experience. I'd 100% recommend everyone to have her as a representative, as she is a talented and bright lady who actually goes out of her way to make sure her clients leave with an exceeding satisfaction and content. My experience was nothing short of exceptional thanks to Jieun Chun. She went above and beyond to ensure that my journey was smooth and stress-free. Her passion for the brand and her position was evident, and her genuine attitude and enthusiasm to help us find our perfect car match made the process all the more enjoyable. All in all, she was incredibly accommodating with everything, and I can wholeheartedly recommend this Mercedes Benz representative to everyone who steps foot in here. Thank you Jieun Chun!! More
by SHIMSOOHO
Employees Worked With
July 19, 2023
great service great communication very professional I had amazing experience from beginning to very end had amazing experience from beginning to very end More
by dpaltagashvili
