Benzel-Busch Motor Car

Kathy is amazing Kathy is so knowledgeable and helpful. Because of her and Victor the process was so smooth and perfect. Any question I had she knew the answer. I was Kathy is so knowledgeable and helpful. Because of her and Victor the process was so smooth and perfect. Any question I had she knew the answer. I was really impressed. Thank you!!!! More

Pat Juillet's Review My experience at Benzel Busch especially with my salesperson Lino Cascardi has always been wonderful. Our family has been purchasing cars from Lino f My experience at Benzel Busch especially with my salesperson Lino Cascardi has always been wonderful. Our family has been purchasing cars from Lino for many years and will continue to do so. Can't say enough good things about Lino! Everyone at the dealership is friendly, professional. More

Friendly and professional My service advisor Scott Bateman reviewed my GLE’s service history with me and asked if there was anything else he should know. Based on our conversa My service advisor Scott Bateman reviewed my GLE’s service history with me and asked if there was anything else he should know. Based on our conversation Scott got my car immediately in for service and I had it back and washed in under two hours. Scott’s professional demeanor and friendly attitude is one of the reasons I continue to purchase/lease my Mercedes Benz from Benzel-Busch. More

Chris Iseman - Best Service Advisor Benzel-Busch's excellence is mainly thanks to the great people that work there. We've been buying cars from Larry Nash there, and having them service Benzel-Busch's excellence is mainly thanks to the great people that work there. We've been buying cars from Larry Nash there, and having them serviced through our advisor Chris Iseman, for DECADES. They always make everything super easy and treat us like gold. More

An outstanding purchase experience Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatl Lou Gallo went beyond what one might expect a salesman would do to find the auto we wanted. He was so dedicated to customer satisfaction and we greatly appreciate his interest in achieving such a high level. Thank you Lou! You are a rare commodity and a great asset to Benzyl Busch Mercedes Benz.. More

Very Satisfied Client I highly recommend. Michael Hill, Katherine Zagula and Joanne were exceptional in their professionalism and courtesy. I am very happy with my new veh I highly recommend. Michael Hill, Katherine Zagula and Joanne were exceptional in their professionalism and courtesy. I am very happy with my new vehicle from M More

Excellent service I brought my car as per a safety recall. Replacement of driver-side airbag and front passenger airbag was done on time. I've got my car after the ser I brought my car as per a safety recall. Replacement of driver-side airbag and front passenger airbag was done on time. I've got my car after the service in a clean condition along with recommendations based on a complementary multipoint inspection. Thank you for the service. More

The attention is everything I been visiting this dealer for almost 4 years and I love it, the staff is very friendly and attentive and the most important thing FAST , highly re I been visiting this dealer for almost 4 years and I love it, the staff is very friendly and attentive and the most important thing FAST , highly recommend ........ More

Fantastic Service Department I had to bring my Smart EQ in for service when a maintenance light went on unexpectedly. The team at Benzel-Busch could not have been more accommodati I had to bring my Smart EQ in for service when a maintenance light went on unexpectedly. The team at Benzel-Busch could not have been more accommodating. They brought me right in, gave me a ride home, and kept my car long enough to fully investigate the issue. Super fantastic team. More

Cracked Wheel Thankfully I have the wheel insurance with these terrible roads in the North East. After losing air pressure in my front left tire, I brought the car Thankfully I have the wheel insurance with these terrible roads in the North East. After losing air pressure in my front left tire, I brought the car in for what seemed to be a bad tire, it turned out I cracked the wheel. Not sure how it happened, but the guys at Benzel Busch, identified the issue and with the help of Chris Iseman, the Insurance was able to replace the wheel, no charge. It's annoying enough to have this issue, but things happen. It's extremely comforting to know that I can bring the car in and it will be handled quickly and professionally. Thanks Chris! More