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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,528 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,528 reviews

August 16, 2023

Ms. Ji eun chun was so comfortable to work with and did the best deal for me. She knew everything I had questions for and explained the whole process very easily. I already recommended her to 2 friends and More

by brycec723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Great experience felt welcome and everyone took their time. Help me out with this purchase lovely experience would love to do it again. More

by phthedoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Benzel-Busch Motor Car responded

We're delighted to hear that you had a great experience with us! Creating a welcoming atmosphere and taking the time to assist our customers is something we prioritize. We're thrilled that our team was able to help you with your purchase and that you found the experience lovely. Regards, Michael Hill mhill@benzelbusch.com

August 10, 2023

The best dealership in Bergen County New Jersey by far. Would not hesitate to purchase another car from them. More

by JOHNM24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence "Cole" Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Benzel-Busch Motor Car responded

Thank you for your kind words and for considering us the best dealership in Bergen County, New Jersey! We're truly honored by your praise and your willingness to choose us for your automotive needs. Your confidence in us is greatly appreciated, and we're thrilled to hear that you wouldn't hesitate to purchase another car from our dealership. If you ever decide to explore another vehicle purchase or have any questions, please feel free to reach out. We're here to provide you with the same exceptional service that you've come to expect. Thank you once again for your support, and we look forward to the possibility of serving you again in the future! Regards, Michael Hill mhill@benzelbusch.com

August 06, 2023

Great service,Michael is a very good person. , he brought the car to our house as I had covid so I could see it from the window. More

by DATMOM51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vinci
Aug 16, 2023 -

Benzel-Busch Motor Car responded

We're truly appreciative of your kind words and are delighted to hear that you had a great experience with our service, especially with Michael. Your health and safety are of the utmost importance, and we're glad that Michael went above and beyond by bringing the car to your house so you could view it from the window while you were dealing with COVID-19. Regards, Michael Hill mhill@benzelbusch.com

August 04, 2023

Superb courtesy Very Professional My man and I had the best experience purchasing a great vehicle. More

by Mz. D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence "Cole" Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Benzel-Busch Motor Car responded

We greatly appreciate your kind feedback and are thrilled to hear that you had a superb and professional experience with us! Providing top-notch courtesy and professionalism to our customers is a priority, and we're pleased that you felt well taken care of throughout the process. Regards, Michael Hill mhill@benzelbusch.com

August 03, 2023

Knowledgeable and responsive to the customers needs. Doug walked me through all of the nuances of my vehicle. More

by BRICKCITEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Benzel-Busch Motor Car responded

We're delighted to hear about your positive experience with Doug and our team! Knowledgeable and responsive service is something we strive for, and we're pleased that Doug was able to provide you with the guidance you needed. It's great that he took the time to walk you through the nuances of your vehicle, ensuring that you have a clear understanding of its features and functionality. Regards, Michael Hill mhill@benzelbusch.com

August 03, 2023

This is my 2nd leased vehicle with Michael Ehrlich. He communicates well, listens & respects your needs and exhibits great service. He also works very fast which is a plus. More

by Nia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your wonderful experience with Michael Ehrlich and our dealership. We are thrilled to hear that this is your second leased vehicle with us, and we greatly appreciate your continued trust and loyalty. Michael is indeed an exceptional member of our team, and your kind words are a testament to his dedication and commitment to providing outstanding service. We take pride in ensuring that our customers' needs are not only met but exceeded, and we're delighted to know that Michael communicated well, listened attentively, and respected your requirements. Regards, Michael Hill mhill@benzelbusch.com

August 02, 2023

This was one of the best experiences, I've had with a dealer. I am currently having one of the worst times in my life. I was dreading the new car process. Peter Poliandro and Salvino Architto really s More

by nikkigirl71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Poliandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvino Architto
Aug 03, 2023 -

Benzel-Busch Motor Car responded

We are deeply touched by your heartfelt review and we want to express our sincere gratitude for taking the time to share your experience with us. We understand that going through tough times can make even the simplest tasks feel overwhelming, and we are glad that Peter Poliandro, Salvino Architto, and David from the service department were able to make a positive impact during your car-buying process. Our team takes great pride in providing exceptional customer service, and it warms our hearts to know that their efforts made a difference for you. We strive to create a welcoming and empathetic environment for all our customers, and your kind words validate our commitment to this mission. Regards, Michael Hill mhill@benzelbusch.com

August 02, 2023

Great experience also have total admiration also for my service advisor Frank Armando Been buying cars there for over 30 years More

by Edwgol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Benzel-Busch Motor Car responded

Thank you for sharing your wonderful feedback with us! We are thrilled to hear about your great experience and your continued loyalty over the past 30 years. At [Car Dealership Name], we strive to provide top-notch service, and it's heartwarming to know that Frank Armando, your service advisor, has left such a positive impression on you. Frank is a valued member of our team, and we are proud to have him taking care of our customers like you. We will make sure to pass on your compliments to him and recognize his outstanding dedication to providing excellent service. Regards, Michael Hill mhill@benzelbusch.com

August 02, 2023

I was so satisfied because jieun was so nice and kind. She is the best of best. More

by SCKIM8897
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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