
Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Excellent service The dealership provides excellent service from making appointments to drop off, getting a loaner and knowing pertinent information (problems found, co The dealership provides excellent service from making appointments to drop off, getting a loaner and knowing pertinent information (problems found, cost, etc) to pick up once serviced. More
Total Professional - Easy to work with. Very professional & easy to work with. Really knows how to structure a deal and very knowledgeable about the brand. Can't say enough good things. E Very professional & easy to work with. Really knows how to structure a deal and very knowledgeable about the brand. Can't say enough good things. Easy transaction. No typical dealer BS. More
First time at Benzel-Busch I have been a Mercedes customer for 9 years but this past January was my first experience with Benzel-Busch. From the first contact via email to the I have been a Mercedes customer for 9 years but this past January was my first experience with Benzel-Busch. From the first contact via email to the delivery of my new GLC300, I have been so impressed with the professionalism and personal service provided by Sal Architto and his staff at Benzel-Busch. Finding the right vehicle, receiving a great price at the start, going over the financials, turning in the old vehicle/picking up the new one, none of these things is particularly easy to deal with, but Sal and his staff made all of this very smooth and easy. I felt like a valued customer and like my time was valued. I would highly recommend the Benzel-Busch Mercedes Dealership. More
Just bought a used Audi S5 Frank the sales rep was amazing made me feel like a valued customer I look forward to many more years of shopping at Benzel Busch Frank the sales rep was amazing made me feel like a valued customer I look forward to many more years of shopping at Benzel Busch More
Nice to have warranty on tires purchased here Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's r Found that when replacing a tire purchased here it comes with a warranty. I'm confused exactly why but if the tire fails within the first year, it's replaced free. Apparently in the second year it's half price plus labor. Still, if you need a replacement, it's good to get the discount. And I know I can trust the dealership. Honestly, I feel $45 per tire for labor was a bit much. More
service went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me went in for service and taking care of from the moment I pulled up till i left. i was offered a rental with no issues and was in and out thanks to me service rep david nieves. vehicle was done promptly and there clean and ready when was called to pick it up. thanks again to all the staff behind the scenes also i know it’s a group effort. i know y’all don’t get recognized because your not dealing with the customer directly but it’s greatly appreciated. More
Excellent! John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an emplo John Powell was my service representative. He is intelligent, caring, and a pleasure to work with. Mercedes Benz is fortunate to have John as an employee. More
you guys are great! thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again More
Recommendation I highly recommend Lino Cascardi and his team at Benzel Busch. I have purchased many cars there. The service department is excellent. Lino and his tea I highly recommend Lino Cascardi and his team at Benzel Busch. I have purchased many cars there. The service department is excellent. Lino and his team are very professional. Overall, a fine experience. More
Great Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I Just had a Service B. It always amazes me how quickly and efficiently the staff accomplishes this. From the time that I pull in till the time that I leave, i was taken care of. Kudos to all! More