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Benzel-Busch Motor Car
Englewood, NJ
4,598 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,598 reviews
February 09, 2019
Service Customer service was excellent as always. Service was faster than I was told. When I picked up the vehicle, it was washed and nicely vacuumed Customer service was excellent as always. Service was faster than I was told. When I picked up the vehicle, it was washed and nicely vacuumed More
by Cspooner167
Employees Worked With
Marko jovanovic
February 09, 2019
Wonderful experience I got my car serviced. The dealership is vey professional and Scott is very good in what he does. Always very responsive and got my car serviced quick I got my car serviced. The dealership is vey professional and Scott is very good in what he does. Always very responsive and got my car serviced quickly. More
by MS
Employees Worked With
February 07, 2019
service I came in for a part recall and Chris Iseman was waiting for me, he had a loaner car all ready and had my car finished when he said it would be. Every I came in for a part recall and Chris Iseman was waiting for me, he had a loaner car all ready and had my car finished when he said it would be. Everything was perfect. More
by cstaff
Employees Worked With
Chris Iseman
February 06, 2019
I was very pleased with the professionalism and courtesy. Harold Reyes, the gentleman, who was assigned to me was very accurate in his projected time frame for the work being done. He checked in periodically Harold Reyes, the gentleman, who was assigned to me was very accurate in his projected time frame for the work being done. He checked in periodically to make sure I was doing fine and and give me whatever updates he had. He was professional and courteous. I was very pleased with the service overall. This was my first experience with Benzel-Busch and I enjoyed it and would recommend Benzel in the future. More
by MMI
February 06, 2019
Good but pricey Only 4 stars because the price could've been alot better and with more options,at least bluetooth for what i paid but its in good condition. Only 4 stars because the price could've been alot better and with more options,at least bluetooth for what i paid but its in good condition. More
by Dmontal
Employees Worked With
Steven David
February 06, 2019
Excellent service, as usual Love the ease of taking the car in for service at BB. Loaner was ready to go. No hassle.Would recommend the dealership any time. Love the ease of taking the car in for service at BB. Loaner was ready to go. No hassle.Would recommend the dealership any time. More
by Heidrun04
Employees Worked With
Michael Augello, Dave Tangen
February 05, 2019
No hassle I found the staff to be pleasant, congenial and professional. As a salesman Lou Gallo was exceptional and Jan Aquas was very thorough in demonstratin I found the staff to be pleasant, congenial and professional. As a salesman Lou Gallo was exceptional and Jan Aquas was very thorough in demonstrating all the features of my new car. Best place to purchase a Mercedes! More
by marsal1018
February 04, 2019
Great Service! David was very helpful and pleasant to work with! He kept me updated on the service status of my vehicle and was very accommodating to my work schedul David was very helpful and pleasant to work with! He kept me updated on the service status of my vehicle and was very accommodating to my work schedule. More
by EGDA VELOZ
Employees Worked With
David Nieves
February 01, 2019
great doug was great. he is a real gentleman. He really knows his business and was a great help to decide on the best car for me doug was great. he is a real gentleman. He really knows his business and was a great help to decide on the best car for me More
by john morra
Employees Worked With
February 01, 2019
It was wonderful. John taken great care of us. My dad always dealt with John. He passed away. Now my mom needed a new car and John did a great job all in a 4 hour perio John taken great care of us. My dad always dealt with John. He passed away. Now my mom needed a new car and John did a great job all in a 4 hour period. More
by geraldjr
Employees Worked With
John Meyer
