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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,528 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,528 reviews

August 22, 2023

Giovanni is the reason we came back to Benzel-Busch. A coworker told us about him and we were pleased, then my bother and sister in law bought cars from him as well. More

by JOEZOEGREG
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
August 21, 2023

Amazing transparent car buying experience. Would not shop anywhere else. Highly recommended this dealership to everyone looking to purchase a Mercedes-Benz. More

by Dp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence "Cole" Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Benzel-Busch Motor Car responded

I'm glad to hear that you had such a positive experience with your car buying process at the dealership! Transparent and smooth experiences are certainly important when making a big purchase like a car. Recommending the dealership to others is a great way to share your positive experience and help others in their car-buying journey. If you have any questions about your new Mercedes-Benz or need further assistance, feel free to ask. Enjoy your new car! Regards, Michael Hill mhill@benzelbusch.com

August 21, 2023

Outstanding customer service with a spotless and comfortable dealership. All friendly and professional. Thank you Ely (service) and Jay M. More

by GMFESQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay T. Milich
Aug 21, 2023 -

Benzel-Busch Motor Car responded

It sounds like you had a fantastic experience with outstanding customer service at the dealership, thanks to the efforts of Eli and Jay M. Providing a spotless and comfortable environment, along with friendly and professional service, goes a long way in creating a positive impression on customers. It's great to hear that you had such a positive encounter. If you have any questions or need assistance with anything else, feel free to ask! Regards, Michael Hill mhill@benzelbusch.com

August 21, 2023

Jieun Chun my sale person She’s very professional Nice and amazing service It’s my second Mercedes with her Thank you jieun More

by conniekimok
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Benzel-Busch Motor Car responded

It's wonderful to hear you've had such a positive experience with Jieun Chun as your salesperson! It sounds like she has provided you with excellent service and made your car-buying experience enjoyable. Building a relationship with a salesperson who is professional, nice, and provides amazing service can certainly enhance the process of purchasing a vehicle. Congratulations on your second Mercedes, and it's clear that Jieun's efforts have made a lasting impression on you. If you have any more feedback or questions, feel free to let me know! Regards, Michael Hill mhill@benzelbusch.com

August 19, 2023

Jieun Chun Was amazing. Very friendly, great customer service. Prepared everything so I didn’t have to waste any time. Highly recommend her and the dealer. Very happy with t More

by Julie G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vinci
Aug 21, 2023 -

Benzel-Busch Motor Car responded

It sounds like Jieun Chun provided you with an exceptional customer service experience at the dealership. Her friendly demeanor, efficient preparation, and dedication to ensuring you didn't waste any time are all qualities that contribute to a positive car-buying experience. It's wonderful to hear that you're highly satisfied with both the purchase and the service you received. If you have any more feedback to share or if there's anything else you need assistance with, please don't hesitate to let me know! Regards, Michael Hill mhill@benzelbusch.com

August 18, 2023

I keep coming back fot reason. The service is exceptional and this dealership is like family. More

by CUSHNIE.SHANNA1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vinci, Carlos Gonzalez
August 17, 2023

The best dealership in Bergen County New Jersey by far. Would not hesitate to purchase another car from them More

by FOOTE96
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Great service and assistance. Very helpful in all aspects In explaining operations of my new vehicle More

by WRKTRADER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vinci
August 16, 2023

This is my 4th car from Talia Colananni. Guess you can say I'm a loyal customer lol. She's honest, listens to my needs and always finds me the perfect car. Wouldn't go anywhere else! More

by DFIN711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
Aug 16, 2023 -

Benzel-Busch Motor Car responded

It's truly wonderful to hear about your ongoing loyalty to Talia Colananni and our dealership! Being a repeat customer is a testament to the excellent service she provides. We greatly appreciate your trust and confidence in her expertise. Talia's honesty, attentive listening, and knack for finding you the perfect car are certainly qualities that set her apart. Your satisfaction is our priority, and we're grateful for your continued support. If there's ever anything else you need or if you're considering another vehicle in the future, please know that we're here to assist you. Thank you for your loyalty, and we look forward to serving you for many more years to come! Regards, Michael Hill mhill@benzelbusch.com

August 16, 2023

The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More

by SAMMYBLOOM39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shanley , Carlos Gonzalez
Aug 16, 2023 -

Benzel-Busch Motor Car responded

We are thrilled to hear about your exceptional experience at our dealership! Providing a professional and immaculately clean environment is of utmost importance to us. We are delighted that Doug Ryan stood out as a knowledgeable, courteous, and helpful member of our team. Your trust in his expertise and dedication is greatly appreciated. Regards, Michael Hill

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