Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benzel-Busch Motor Car
Englewood, NJ
4,409 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,409 reviews
April 25, 2019
Courteous, professional, and efficient sales person Kathy Zagula, the sales executive was unobtrusive while making sensible recommendations. I particularly appreciated her explaining security deposit fo Kathy Zagula, the sales executive was unobtrusive while making sensible recommendations. I particularly appreciated her explaining security deposit for the lease that made exonomoc sense. Everything was clear and there was no pressure for any particular sales pitch. You have a professional and a very nice person working at your dealership.. Parts sales person voluntarily gave us discount as we just leased new vehicle. Service person was prompt and efficacious. Thank you. More
by Former lexus guy
Employees Worked With
Kathy Zagula
Helpful April 24, 2019
Incredible Purchase Experience Start to Finish! Had an incredible experience with the folks at Benzel-Busch, they did a great job helping me find, customize and receive my new Benz. All around a gr Had an incredible experience with the folks at Benzel-Busch, they did a great job helping me find, customize and receive my new Benz. All around a great experience every step of the way, and extra thanks for Yusuf (Joseph) Simsek who went the extra distance w/keeping me updated every step as the way as we waiting for delivery. I would give a 6-star rating if I could! More
by JDM2019
Employees Worked With
April 22, 2019
Benzel Busch did not disappoint I was very disappointed to find that my former sales person Nancy had retired. but Frank Lauro made my expereince just as pleasant. He was patient, h I was very disappointed to find that my former sales person Nancy had retired. but Frank Lauro made my expereince just as pleasant. He was patient, helpful and helped me get the car that I wanted within my budget. He managed the entire process very professionally and kept me a satified customer, More
by SheriB
Employees Worked With
April 22, 2019
Outstanding!! We have bought several cars from Kathy Zagula, her kindness, attention to detail, and desire to meet our every expectation is second to NONE!! We We have bought several cars from Kathy Zagula, her kindness, attention to detail, and desire to meet our every expectation is second to NONE!! We would not go to any other dealership!! More
by denadomjoesam
Employees Worked With
Kathy Zagula
April 21, 2019
Fourth Mercedes John Meyer is an outstanding representative. He helped me select 4 cars in over 19 years. Each car was an excellent choice. Thanks for all your John Meyer is an outstanding representative. He helped me select 4 cars in over 19 years. Each car was an excellent choice. Thanks for all your help. More
by Dolores13
Employees Worked With
John Meyer, Scott Raymond
April 21, 2019
The best car buying experience I have ever had, Mike was exceptional as well as the finance manager, they made me feel like family. Looking forward to purchasing another car from this dealership. Th Mike was exceptional as well as the finance manager, they made me feel like family. Looking forward to purchasing another car from this dealership. The company has done a great job training your employees on how to make a customer feel like they are the only customer. More
by Skip Branch
Employees Worked With
Michael Ippolito
April 20, 2019
Exceptional Service Understands the importance of time. Friendly and professional and addresses all of your needs. Takes the time to go over all of your questions and pro Understands the importance of time. Friendly and professional and addresses all of your needs. Takes the time to go over all of your questions and provide explanations accordingly More
by ClassicStingray
Employees Worked With
Scott Bateman
April 20, 2019
Top notch service in Tri-State Area! Visited about 4 dealerships in Tri State area over the past 10 years.Benzel-Busch definitely keeps the Crown! Very well organized and Professional De Visited about 4 dealerships in Tri State area over the past 10 years.Benzel-Busch definitely keeps the Crown! Very well organized and Professional Dealership. More
by Al
Employees Worked With
Chris Iseman
April 20, 2019
Purchasing GLC300 Good communication, reasonable negotiation, good knowledge of products and willingness to help. Of course, prices are high, hope the car is good and w Good communication, reasonable negotiation, good knowledge of products and willingness to help. Of course, prices are high, hope the car is good and will serve for a long time. All good. More
by Valery Khersonsky
Employees Worked With
John Meyer
April 17, 2019
Recall service Service center is extremely efficient and well managed. Both the intake person and later the service advisor were professional, and gave me a realisti Service center is extremely efficient and well managed. Both the intake person and later the service advisor were professional, and gave me a realistic assessment of length of time I would have to wait. More
by soas
Employees Worked With
Service advisor’s name was Scott. Not sure whether this was first or last name.
