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Benzel-Busch Motor Car
Englewood, NJ
4,483 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,483 reviews
July 28, 2019
First service experience at Benzel-Busch We brought our 2016 smart ForTwo for service after great disappointment with our old dealer. Was greeted promptly and courteously by our service writ We brought our 2016 smart ForTwo for service after great disappointment with our old dealer. Was greeted promptly and courteously by our service writer. He explained all that would be done and the cost up front. Car was ready on time and cleaner than I'd ever seen it. More
by jeff42
Employees Worked With
Scott Bateman
July 27, 2019
Knowledgeable sales person Benzel Busch Mercedes in Englewood has a very professional dealership. Matthew Beyer was very knowledgeable and helpful throughout the entire process Benzel Busch Mercedes in Englewood has a very professional dealership. Matthew Beyer was very knowledgeable and helpful throughout the entire process from the sale through the delivery. More
by Lakeshow
July 24, 2019
Fantastic Dealership, excellent service Tim Torell is the man. Everyone at this dealership is first class in regards to excellent and professional service. Will come back the next time I nee Tim Torell is the man. Everyone at this dealership is first class in regards to excellent and professional service. Will come back the next time I need service. More
by fuzzybear42
Employees Worked With
Tim Torell
July 23, 2019
Great Service Ben Walsh was amazing. I work in the city so he made sure that everything was completed for me electronically so that I did not need to make multiple Ben Walsh was amazing. I work in the city so he made sure that everything was completed for me electronically so that I did not need to make multiple visits etc. Everything went so smooth and seamless. More
by Rose
Employees Worked With
Ben Walsh
July 22, 2019
Purchase of 2018 GLC 63 Wanted to work out the price a little more but then the car itself is a Rare kind, so I just went with it. Overall, they were reasonable and willing Wanted to work out the price a little more but then the car itself is a Rare kind, so I just went with it. Overall, they were reasonable and willing to work with me. Thank you! More
by tam2crew
July 20, 2019
Wow, great service experience Very pleased with the service dept. efficient drop off of my car; attentive to the items I wanted them to look at - and they fixed them all; readily p Very pleased with the service dept. efficient drop off of my car; attentive to the items I wanted them to look at - and they fixed them all; readily provided a loaner car. More
by MDL
Employees Worked With
Tim Torell, John Powell
July 20, 2019
Excellent Service Exceptional customer service. They were extremely efficient and friendly in completing my service. They made things easy and convenient and I felt the Exceptional customer service. They were extremely efficient and friendly in completing my service. They made things easy and convenient and I felt they were very honest in their work. More
by Englewood
July 19, 2019
Superior buying experience We dealt with Ben Walsh, who was a pleasure to interact with. This was our first experience buying a Mercedes and he guided through the whole process We dealt with Ben Walsh, who was a pleasure to interact with. This was our first experience buying a Mercedes and he guided through the whole process in a very seamlessly manner. I would absolutely recommend Bill and Benzel Busch to anyone. More
by yamilka
Employees Worked With
Scott Raymond, Ben Walsh
July 17, 2019
Chris handled my car from start to finish, what a pleasure! Starting from roadside assistance for a flat tire until i was out of there i have no complaints at all.The only problem was when Chris came to me and Starting from roadside assistance for a flat tire until i was out of there i have no complaints at all.The only problem was when Chris came to me and said the car was ready we both waited curbside for 25 mins which was annoying. More
by skinnyguinea
Employees Worked With
Chris Iseman
July 17, 2019
Recall Great customer service and fast turnaround. Thankful for loaner car and free car wash each and every time we come in. Recommend dealer to other people Great customer service and fast turnaround. Thankful for loaner car and free car wash each and every time we come in. Recommend dealer to other people. More
by Carfun
Employees Worked With
Chris Iseman
