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Benzel-Busch Motor Car
Englewood, NJ
4,444 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,444 reviews
June 01, 2019
Outstanding Service department handles to you is if you’re the only one who matters they have a great welcoming staff as soon as you pull in Petichia car they hav Service department handles to you is if you’re the only one who matters they have a great welcoming staff as soon as you pull in Petichia car they have a great reception area with coffee and bagels but then you have a person who actually handles you I don’t want him one scenario you get in can you get out they help me to get a loaner car and they stay in touch with me during the course of the day through text messaging I’ve been with Lynncell Bush Mercedes Benz in Englewood for the last 15 years and I will continue to stay with this dealership More
by Vicky1
June 01, 2019
Wonderful customer service I have been a customer for a few years and I have never been disappointed! My sales rep, Frank Lauro, is the best and all of the service personnel and I have been a customer for a few years and I have never been disappointed! My sales rep, Frank Lauro, is the best and all of the service personnel and accounting personnel have been very helpful. I trust everyone at this dealership. More
by Lavelle Jones
Employees Worked With
Other Employees :
I believe the service person was Frank Adamo, but not sure
May 31, 2019
Exceptional service! Benzel Busch has top notch service and sales. Sossio Sole and Chris Iseman are always a pleasure to work with. Dealer is always inviting and accomi Benzel Busch has top notch service and sales. Sossio Sole and Chris Iseman are always a pleasure to work with. Dealer is always inviting and accomidating. More
by Carguy78
May 31, 2019
A Great Experience I got the Mercedes Benz c300. Before my purchase I told Mr. Martinez who is great by the way. I told him what I was looking for and he made sure I go I got the Mercedes Benz c300. Before my purchase I told Mr. Martinez who is great by the way. I told him what I was looking for and he made sure I got what I needed. They gave me a tutorial of the car and the features. They even set up my Mercedes Me on my phone. Overall it was a great experience and I’m very happy with my purchase and they are highly recommended. 👍👍👍👍👍 More
by RockyTiffany
Employees Worked With
Scott Raymond, Sandro Martinez
May 30, 2019
Service of my E350 I have a 2006 E 350 with 106,000 miles. The book value is so low that it isn't worth trading it in for a newer model as long as it stays in good shap I have a 2006 E 350 with 106,000 miles. The book value is so low that it isn't worth trading it in for a newer model as long as it stays in good shape. I brought it in for service and although it cost a little over $900.00 the car is like new. Hopefully I can keep it and enjoy driving it for a few more years. More
by bobgreene43
Employees Worked With
Scott Bateman
May 27, 2019
Seamless operation No issues, no hassle, treated with respect (very important these days). Would recommend this dealership. Had an initial problem with car that was rect No issues, no hassle, treated with respect (very important these days). Would recommend this dealership. Had an initial problem with car that was rectified immediately. They came to my home, picked up the car and then returned it. - seamless. I did not have to "get involved", the dealer was on top of the issue. More
by Bill f
Employees Worked With
Powell, service manager, Sandro Martinez
May 26, 2019
Amazing staff! The staff is amazing and the work they do is unbelievable! All I have to say is that we are so happy with our Mercedes couldn’t be dealing with a bett The staff is amazing and the work they do is unbelievable! All I have to say is that we are so happy with our Mercedes couldn’t be dealing with a better place than your location. More
by Dennis&Mika
May 25, 2019
Amazing! James Scott, was an amazing and helpful sales man. He helped my mom and I get the vehicles we wanted at a great price. I’ve never experienced better s James Scott, was an amazing and helpful sales man. He helped my mom and I get the vehicles we wanted at a great price. I’ve never experienced better service then the one James provided. I recommend him to anyone looking for a new vehicle! More
by jennifer.d.sierra
Employees Worked With
May 25, 2019
Great Very good seals man great and fast service plus price is right all this plus good coffee and they clean the car and wash it too really the place is e Very good seals man great and fast service plus price is right all this plus good coffee and they clean the car and wash it too really the place is excellent l know this dealer for long time More
by willybadie
Employees Worked With
Other Employees :
No, Michael Ippolito
May 24, 2019
Great experience with amazing staff I Purchased a C300 4Matic with sports package. Great service from start to finish. Friendly staff. Reasonable prices. Would highly recommend to friend I Purchased a C300 4Matic with sports package. Great service from start to finish. Friendly staff. Reasonable prices. Would highly recommend to friends and family More
by Benzc300
Employees Worked With
Ben Walsh
