Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,483 reviews
Thanks Benzel-Busch service for repairing my vehicle ahead of schedule. The service experience is always above and beyond what I have ever experienced with other dealers. ahead of schedule. The service experience is always above and beyond what I have ever experienced with other dealers. More
Great it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit. it was a pleasant experience courteous fast very professional.the waiting room very comfortable with brewages so I am very happy of my visit. More
Very good experience in the service department Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept u Service appointment was easy to get. Arrival at the dealership was well organized. Our advisor, Tim Torell, was courteous and knowledgeable and kept us informed about the progress of the service through emails and texts. A loaner car was provided. Our car was repaired in a timely fashion and was immaculate at pick up More
1 call to my salesman and my service, loaner, and insurance ( cracked rim) were taken car of. Thank you Giovani and Chris! Great job, much appreciated. insurance ( cracked rim) were taken car of. Thank you Giovani and Chris! Great job, much appreciated. More
David Tangen my service advisor was the absolute best. He was efficient and didn’t waste any of my time. He got me in and out and answered all of my questions. He was also really pleasant and I enjoyed his c was efficient and didn’t waste any of my time. He got me in and out and answered all of my questions. He was also really pleasant and I enjoyed his conversation. I will definitely ask for him next time. Interesting bonus point: he did not ask me to fill out the survey and give him 5 stars. They almost always mention this at dealerships and service departments. I rarely do. This time I did because he was great. More
Fast and efficient I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellen I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellent service. Courteous staff. I not own a 2019. More
Efficient and attentive Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progre Extremely efficient and attentive to the customer. From the check-in throughout the servicing the staff was keeping the customer updated on the progress and estimate of the completion time. More
great and knowledgeable service it was great,k Digiovani had all the documents ready and Joanna was exceptional in introducing me to all the new features, and it was done in less tim it was great,k Digiovani had all the documents ready and Joanna was exceptional in introducing me to all the new features, and it was done in less time that I had expected. More
They did a great job servicing my car, first time going to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 to this dealer, referred by a service technician that works at this dealership. Ask for Tim Torell, he's the best, hooked me up with a brand new 2020 GLE Loaner as well as a discount on my service on my 2018 E Class. Will def be going back with my 2012 C300 when it's due for its next service. More