Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,483 reviews
2018 C300 4matic Service B1 Very pleased with the Service. Happy to view my car as it was being worked on. Service advisor, Harold was very knowledgeable & answered all my ques Very pleased with the Service. Happy to view my car as it was being worked on. Service advisor, Harold was very knowledgeable & answered all my questions. He was transparent about the cost upfront & there were no surprises at the end with the bill. Will service my other car here as well. Thank you. More
Service Team was very helpful. They were responsive and fixed the problem. Also, my wait was pleasant too. Coffee, snacks etc. Would only buy/lease fro Team was very helpful. They were responsive and fixed the problem. Also, my wait was pleasant too. Coffee, snacks etc. Would only buy/lease from Benzel...and we have choices. ☺️ More
ML MB63 broken Air Compressor BB customer since 2007 year. Service was done well, Tim was knowledgeable and helpful. Juan is always there to greet - friendly and professional. BB customer since 2007 year. Service was done well, Tim was knowledgeable and helpful. Juan is always there to greet - friendly and professional. Coffee was very refreshing, and hot-chocolate for my kids in "kinder room" makes the whole experience 'Family like/friendly!' More
Service B I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I complet I arrived an hour earlier than my service appointment time but was still welcomed. My service representative was efficient and courteous and I completed the necessary paperwork for a loaner car. Mr Torrill suggested I include a tire rotation for $185 which I agreed to only to call and cancel when I got home. There was no problem with this change. My loaner car was clean new and beautiful. I returned the car when my service was completed later the same day. More
BBMCC is the best Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buyin Whether it's the sales team, the service dept. staff, or the auto technicians, all are superior in their interactions with customers. I've been buying cars from this dealership since 1966, and will continue to do so in the future. More
Exceeded my expectations. Awesome customer service. Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Jo Benzel-Busch is the third MB dealer I have used and they will be the only dealer I will use in the future. Giovanni and the entire team, including Joe and Stacy were excellent to work with. I couldn't be happier with my experience at Benzel and will recommend them without reservation. I also got what I consider to be an excellent deal with minimal effort on my part. The entire process there was easy and stress free. More
Smooth servicing Because Benzel Busch has complete records of my vehicles; they were able to determine that I did not need a full blown tune-up at this time. Therefor Because Benzel Busch has complete records of my vehicles; they were able to determine that I did not need a full blown tune-up at this time. Therefore, I was able to have a express tune-up. More
Great Good, efficient, very proffesional work always in this location. John is the Person I come here for my shopping.He brings repeated business in this d Good, efficient, very proffesional work always in this location. John is the Person I come here for my shopping.He brings repeated business in this dealership. Great asset to this Company. Thank You More
Excellent Purchase Experience I was in the market for a used E Class with low mileage. Benzel-Busch had an excellent selection and the purchasing process was very professional and I was in the market for a used E Class with low mileage. Benzel-Busch had an excellent selection and the purchasing process was very professional and customer service friendly. Mike, the sales representative, was extremely knowledgeable about the product line and we negotiated a very fair deal. Scott, in the finance office, made the process smooth and efficient. Overall, I had an excellent experience at this dealership and I would recommend it to others. More
Great experience Bough a pre-owned there. The environment is very nice, and service is great too. Got myself a very good deal on the car also. Bough a pre-owned there. The environment is very nice, and service is great too. Got myself a very good deal on the car also. More