Benzel-Busch Motor Car

Wonderful experience. The dealership is great and the people are very friendly the quality of work in the service department is exceptional, and I would recommend this deal The dealership is great and the people are very friendly the quality of work in the service department is exceptional, and I would recommend this dealership to a friend. More

change of compressor Frank Armando is excellent CSR, able to help in always possible, had been by advisor from my first service visit in 2011, will recommend him to all my Frank Armando is excellent CSR, able to help in always possible, had been by advisor from my first service visit in 2011, will recommend him to all my friends and family More

Always a pleasure The Team at Benzel Busch is always outstanding and pleasant to deal with. Have been bringing my car to them for year and will continue. The Team at Benzel Busch is always outstanding and pleasant to deal with. Have been bringing my car to them for year and will continue. More

handled efficiently and quickly All personnel I dealt with were attentive and efficient. The service advisor Tim was helpfull and pointed out that the recall would require a "toe In All personnel I dealt with were attentive and efficient. The service advisor Tim was helpfull and pointed out that the recall would require a "toe In" and that I had the option for a full wheel alignment at a reasonable price, which I went forward with. More

Always a great experience This is my third purchase from Benzel Bush. My husband and I always work with Ben Walsh. Never high pressure sales tactics. Ben always works to find This is my third purchase from Benzel Bush. My husband and I always work with Ben Walsh. Never high pressure sales tactics. Ben always works to find us the right vehicle and delivers what is promised. I also have my cars services by Benzel. I live very close to a different Mercedes dealer but the service at Benzel is far superior. More

I hadn't been here since the 80's, made me feel at home. My last car and service experience with BB goes back to late early 80's with my 1978 280c. Faith brought me back to the dealership because it was clos My last car and service experience with BB goes back to late early 80's with my 1978 280c. Faith brought me back to the dealership because it was close to where I was working. First it was servicing my 2017 C300C then leasing my last car. The Mercedes dealership experience has changed not for the better I must add, Benzel-Bush at least has stayed consistent. Sales and Service journey was painless, personal interaction was better than at least six other local dealers and overall dealership has a well designed flow, specially being in the middle of one of most congested areas. Matt and Joe were fair and Scott made it very easy to get in and get out. More

Consistent Service, above and beyond Over the course of years and different MB models 6 in total- Benzel Busch is the best in Sales and Service. On two separate occasions we were out of t Over the course of years and different MB models 6 in total- Benzel Busch is the best in Sales and Service. On two separate occasions we were out of town and went to other dealers/service in the Washington, D.C. area and Manhattan. What a difference in quality & care! Would not venture to use any other for Sales or Service---no surprises and kept informed. More

Airbag Recall Once I got the final "OK, time to get your airbag replaced" letter, the team at Benzel Busch took great care of my car and quickly. The turn around wa Once I got the final "OK, time to get your airbag replaced" letter, the team at Benzel Busch took great care of my car and quickly. The turn around was quick and seamless and the provided a loaner. More

Excellent, painless I was referred here by another customer, and Benzel-Busch did not disappoint. Thank you to Gio and the entire staff for taking the time to answer all I was referred here by another customer, and Benzel-Busch did not disappoint. Thank you to Gio and the entire staff for taking the time to answer all my questions, and the patience to walk me through the entire leasing experience. More

Lamont is amazing and went above and beyond to inform me of everything I needed to know between the A220 & New CLA. Had I purchased my vehicle in New Jersey, Lamont is who I would have leased with hands dow of everything I needed to know between the A220 & New CLA. Had I purchased my vehicle in New Jersey, Lamont is who I would have leased with hands down. He is professional, informative with excellent follow up. I ultimately purchased the CLA in Los Angeles, as the shipping costs didn’t make sense, but would refer him again and again. Thank you, Lamont! More