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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,526 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,526 reviews

November 04, 2023

As always, Benzel Busch provides outstanding service in every aspect of operations! Serice and Sales! More

by EMERK5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Benzel-Busch Motor Car responded

It's fantastic to hear that you've consistently experienced outstanding service from Benzel Busch, both in terms of sales and service! Regards, Michael Hill mhill@benzelbusch.com

November 03, 2023

Jieun was very helpful and made sure that my whole experience was great. I would strongly recommend to other customers More

by MERABI68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Benzel-Busch Motor Car responded

It's fantastic to hear that Jieun made sure your car-buying experience was great and that you found her to be very helpful. Recommendations like yours can be very valuable for others who are considering the dealership or looking for a salesperson who goes above and beyond to ensure customer satisfaction. Regards, Michael Hill mhill@benzelbusch.com

November 03, 2023

Jeff was very knowledgeable and courteous. Transaction was fast and painless. Would recommend this dealership. More

by sdsusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Benzel-Busch Motor Car responded

It's great to hear that Jeff provided you with a positive car-buying experience at the dealership. Knowledgeable and courteous staff can certainly make the process smoother and more enjoyable. Regards, Michael Hill mhill@benzelbusch.com

November 02, 2023

Everyone was kind patient Thorough Everything was clear and explained properly I left feeling relieved and confident More

by IRENEFISCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
Nov 14, 2023 -

Benzel-Busch Motor Car responded

It's wonderful to hear that your experience with the dealership was characterized by kindness, patience, and thoroughness. Clear communication and proper explanations are key elements of a positive car-buying experience, and it's great that the team at the dealership ensured you felt relieved and confident when you left. Regards, Michael Hill mhill@benzelbusch.com

November 02, 2023

Only objection I have is not having had a choice in nitrogen filled tires. I had to pay $274 more for something I would have never ordered, and was not offered an alternative nor a refund. More

by SCREENBEAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven David, Carlos Gonzalez
November 02, 2023

My experience was fantastic! Lawrence made my purchase so easy as well as everyone else at Mercedes who helped the process along! More

by Lucy E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence "Cole" Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Benzel-Busch Motor Car responded

I'm glad to hear that you had a fantastic experience with your Mercedes purchase, and that Lawrence and the rest of the team made the process easy for you. Regards, Michael Hill mhill@benzelbusch.com

November 02, 2023

Dislike car dealers love this store! Easy transaction, made to feel welcome and appreciated. Great value Great service. More

by clothesdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
Nov 03, 2023 -

Benzel-Busch Motor Car responded

It's wonderful to hear that you had a positive experience at the store and with Lino. Easy transactions and feeling welcome and appreciated are important aspects of a good customer experience, and it's great to know that you found value and received excellent service. Regards, Michael Hill mhill@benzelbusch.com

November 01, 2023

The sales person was very helpful and polite. Everything ran very well as usual. Will be back again. More

by AL2291
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Benzel-Busch Motor Car responded

It's wonderful to hear that Gio, your salesperson, was very helpful and polite, and that your overall experience ran smoothly. Consistent positive experiences, especially with a specific salesperson, can make the car-buying process more enjoyable and build trust with the dealership. Regards, Michael Hill mhill@benzelbusch.com

October 31, 2023

I think Doug and the dealership to me are very good. Would not go anywhere else. More

by SEWRACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Benzel-Busch Motor Car responded

Thank you for your loyalty and the positive feedback about Doug and Benzel-Busch dealership! We're delighted to hear that you consider them to be excellent, and we appreciate your trust and commitment to our services. Regards, Michael Hill mhill@benzelbusch.com

October 31, 2023

Very efficient and trustworthy. They were able to find me a new C Class and put me into the car within five days, taking me out of the prior lease two months early. More

by kenkaplanlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence "Cole" Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
Nov 01, 2023 -

Benzel-Busch Motor Car responded

We're delighted to hear about your efficient and trustworthy experience, especially with Joanne's assistance! The fact that they were able to find you a new C Class and facilitate a smooth transition within just five days, even taking you out of your prior lease two months early, speaks to their dedication and our commitment to excellent service. Regards, Michael Hill mhill@benzelbusch.com

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