Benzel-Busch Motor Car

One of my favorite Benzel Busch Michael Vinci always takes good care of me. Great customer service. Full of patients with his customers including me 😁 takes good care of me. Great customer service. Full of patients with his customers including me 😁 More

I bought my first car through this dealership and the staff was great. Kathy was always there to answer any questions I had promptly and thoroughly. Pick up was quick and easy, as well. I’m very happy wi staff was great. Kathy was always there to answer any questions I had promptly and thoroughly. Pick up was quick and easy, as well. I’m very happy with my purchase and this dealership. More

New Rear Breaks Very easy to work with. I was just annoyed that I needed the new break pads and rotors as my car has 27k miles. Was strange how the back breaks had Very easy to work with. I was just annoyed that I needed the new break pads and rotors as my car has 27k miles. Was strange how the back breaks had issues and not the front. Paid a lot of money for this which I wasn't happy about. However, the service was excellent. More

Steve David was excellent, he understand what I was looking. Steve David was excellent, he knew what I was looking for and proactively following up and made overall experience good. My experience with Trade in Steve David was excellent, he knew what I was looking for and proactively following up and made overall experience good. My experience with Trade in also went well. Jose was giving good suggestion at the same time he wasn't pushing for anything. Very solid professionals. More

Always good service I generally feel like I"m getting straight information from Benzel Busch, and appreciate their level of service. Have brought two cars in in the last I generally feel like I"m getting straight information from Benzel Busch, and appreciate their level of service. Have brought two cars in in the last two years. One under warranty and one out of warranty. In both cases all matters were handled well. Like any dealer, prices aren't cheap, but unlike some dealers, I've never felt as if I was getting taken advantage of. More

So-so service. Steep prices. Never get a car with run flat tires. They flatten your wallet. They take too long to do repairs, lousy flat tires. They flatten your wallet. They take too long to do repairs, lousy More

Tire issue I went to this dealership under the recommendation of a salesman. It’s supposed to be a simple and straight forward chech since my had been functionin I went to this dealership under the recommendation of a salesman. It’s supposed to be a simple and straight forward chech since my had been functioning pretty well. I asked the manager just for routine maintenance and also check 1) one of the tires has leaking issues for a few weeks, 2) car charger connection isn’t working. 3 hours later, I was told everything looks good and I paid around $300 and left. One day later, those two minor issues still stayed and it turned out they actually never checked, not to mention trying to fix it. Therefore I had to pay another visit for tire and charger connection issue, this time, they went through and found out the problems. For the connection issue, I was informed it would cost hundred bucks to locate exactly what problem is through computer detection. For the tire issue, they managed to find out the leaking whole, but won’t be able to fix it. I highly doubt that, however since this happened right before the pandemic, and a lot of dealerships are expected being closed( including this one), thus I chose to buy two new tires from them and get them changed right away, which costed me $600. More

Great service all around! The salespeople were very helpful in finding the right car for me and were flexible with pickup times. Communication was simple and everyone I've spok The salespeople were very helpful in finding the right car for me and were flexible with pickup times. Communication was simple and everyone I've spoke with was friendly able to answer all of my questions. More

John Barbaro was excellent in helping us. He went above and beyond to make sure we were happy with our vehicle. I can’t say enough what a pleasure it was to deal with John! and beyond to make sure we were happy with our vehicle. I can’t say enough what a pleasure it was to deal with John! More

From Sales ( Gio ) to the valet guys, everyone is really professional. Even on his days off he’ll communicate with me. Thank you Dj Mannyman professional. Even on his days off he’ll communicate with me. Thank you Dj Mannyman More