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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,526 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,526 reviews

November 29, 2023

Very kind, reasonable price, detailed explanation. I really appriciated her attitude during the purchase of my first car! More

by woogenie0426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 26, 2023

Doug and Victor made the whole process smooth and easy. Great experience at Mercedes. Thank you. More

by GERCAR1
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2023

Excellent experience working with Jay Lee. He is a valuable asset to Benzel-Busch and far above par compared to the average car salesperson. More

by rklahre
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2023

She was super friendly, helpful, and fun! She even came in on her day off to help me because it was the only day I could come in. Highly recommend. More

by tue83226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Benzel-Busch Motor Car responded

It's fantastic to hear that your Jieun went above and beyond to assist you, even coming in on her day off to accommodate your schedule. Friendliness, helpfulness, and making the car-buying experience enjoyable are key aspects of excellent customer service, and it's great that you had such a positive interaction. Regards, Michael Hill mhill@benzelbusch.com

November 17, 2023

Great process! It was very nice to work with this dealership. They helped me find the perfect car! More

by alyssatheofanis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Benzel-Busch Motor Car responded

I'm thrilled to hear that you had a great experience with the dealership and that the process of finding your perfect car went smoothly. Finding the right vehicle is a significant part of the car-buying journey, and it's fantastic that the dealership was able to assist you effectively. Regards, Michael Hill mhill@benzelbusch.com

November 16, 2023

Excellent service and fast transaction and follow up with fas reply on all inquiry. strongly recommended ! More

by GCBIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 14, 2023

It was my first time buying a Mercedes and the dealership and sales person were super nice and helpful. They explained everything and worked out a great deal More

by nfakhimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Benzel-Busch Motor Car responded

That's fantastic to hear! Buying a new car, especially a Mercedes, can be an exciting and significant experience. It's great that you had a positive interaction with the dealership and salesperson. A good buying experience can make the process more enjoyable and set a positive tone for your ownership. Regards, Michael Hill mhill@benzelbusch.com

November 09, 2023

She was awesome. She was kind and worked hard for me. So I will always see her when I buy or lease a car. More

by Kyeongdong Kim
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Benzel-Busch Motor Car responded

It's wonderful that you had such a positive experience with your salesperson. Building a good relationship with a reliable and helpful salesperson can make the car-buying process smoother and more enjoyable. It's great that you feel a strong connection and trust with her. Regards, Michael Hill mhill@benzelbusch.com

November 07, 2023

The place is greeting environment. Friendly and excellent on following up and great communication skills. More

by jmoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Nov 14, 2023 -

Benzel-Busch Motor Car responded

Clear communication and follow-up not only make the purchasing process smoother but also contribute to a sense of trust and reliability. It's great that you've had such positive interactions with the dealership staff, and it speaks volumes about their commitment to customer satisfaction. Regards, Michael Hill mhill@benzelbusch.com

November 06, 2023

Jieun was the best! She understood and heard my needs and found me the exact car I wanted. I strongly recommend her to any future customers!! More

by nitika.dabas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Benzel-Busch Motor Car responded

It's wonderful to hear that Jieun provided you with such a positive and personalized experience. Regards, Michael Hill mhill@benzelbusch.com

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