Benzel-Busch Motor Car

Kathy was very helpful! She was quick to answer all my questions and always available and responsive ! We are loving our new GLS! I highly recommend the dealership ! I thought it would be difficult getti questions and always available and responsive ! We are loving our new GLS! I highly recommend the dealership ! I thought it would be difficult getting a new truck during these uncertain times but Benzel-busch made it simple and easy! Thank You Kathy! More

Oil change, brake fluid change Took me on time, very polite, comfortable waiting room, free coffee, did not take long, decent prices. I will return for more service in the future. A Took me on time, very polite, comfortable waiting room, free coffee, did not take long, decent prices. I will return for more service in the future. At least I know it is being done competently. More

fast and efficient friendly, easy to get convenient time. As always high quality service and a comfortable area for me to work while waiting the 90 minutes for service friendly, easy to get convenient time. As always high quality service and a comfortable area for me to work while waiting the 90 minutes for service More

Did not check what I asked for I was there for service but they only finished just part of it. So I have to go back again... They are wasting my time... I was there for service but they only finished just part of it. So I have to go back again... They are wasting my time... More

Great Service and Value Came in for the B service as indicated by my car - because of low milage not everything needed to be done so a lesser service was recommended. Some d Came in for the B service as indicated by my car - because of low milage not everything needed to be done so a lesser service was recommended. Some dealers may have still done the whole $700 service, but because of your honest and professional employees I only needed a $250 service. More

Steve was professionally effective and everything was very smooth. He showed me relevant information timely which made it very easy to make a quick decision. Finance Manager Pat was also customer orient very smooth. He showed me relevant information timely which made it very easy to make a quick decision. Finance Manager Pat was also customer oriented. Overall I am very happy. I made a right choice about selecting the dealership. More

We have been working with Peter Poliandro for many years ; he is knowledgeable, professional & very courteous. You guys are lucky to have someone to represent your values in such a great way. ; he is knowledgeable, professional & very courteous. You guys are lucky to have someone to represent your values in such a great way. More

It was like taking a Walk in the Park I had no idea that buying my first Mercedes Benz would be this great of an experience! From the moment I walked in, I was greeted with a smile and in I had no idea that buying my first Mercedes Benz would be this great of an experience! From the moment I walked in, I was greeted with a smile and in that moment I knew I chose the right dealership! My salesman Peter P. was very effecient in finding me exactly what I wanted and in less than 45 minutes I signed for my car (for me this was unheard of LOL). He was able to get me into my DREAM car with ease! I'm now part of the Benzel-Busch family...Yayyyyy!!!! More

Professional, Customer Service Friendly & Very Accommodating Sandro created an excellent and welcoming environment for me to conduct my search for a certified GLE350 vehicle even with the current situation of CO Sandro created an excellent and welcoming environment for me to conduct my search for a certified GLE350 vehicle even with the current situation of COVID-19. I can readily say that I appreciated the time that he took to ensure that I found a vehicle that met all of the specifics that I was looking for in a vehicle to purchase. Three days after purchasing my vehicle I contacted Sandro to inform him that I was having difficulties programming my garage door opening feature. With no hesitation, he offered to stop by my house to assist me with setting this function. After programming the garage door opening feature, he also took the time to help me download my phone contacts. He is the BEST at providing excellent customer service and making a person want to return to conduct future business with Benzel-Busch dealership. If any of my family and friends are interested in purchasing a Mercedes I will and certainly refer them to him. Sandro is truly an asset to Benzel-Busch, he has five-star salesmanship qualities!! My past dealings had been with another Mercedes dealership. However, as my experience with Sandro has been so positive, I will now become a Benzel-Busch customer. Thanks to Elizabeth Steinhauer, Client Care Rep, for recommending Sandro to me, excellent choice!! More

Excellent service and attention to detail! Shout out to Excellent service and attention to detail! Shout out to Frank Armondo service advisor.. everything he promised was done on time and correct.. will d Excellent service and attention to detail! Shout out to Frank Armondo service advisor.. everything he promised was done on time and correct.. will definitely recommend More