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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,523 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,523 reviews

February 14, 2024

I'm extremely lucky to have met her. When the car speaker had a problem and came to the service, she quickly solved the problem with me. She gives the best treatment to her customers. More

by ellenjeon0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your exceptional experience with Jieun! We're thrilled to hear that she provided you with such outstanding service, especially when resolving the issue with your car speaker. It's evident that she goes above and beyond to ensure her customers receive top-notch treatment. Regards, Michael Hill mhill@benzelbusch.com

February 09, 2024

Ms. Chun is the kindest and most professional person I've ever met. She is the best. More

by Jun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Benzel-Busch Motor Car responded

It's wonderful to hear about your positive experience with Ms. Chun! We're thrilled that you found her to be the kindest and most professional person you've ever met. Your praise speaks volumes about her dedication and the high level of service she provides. Regards, Michael Hill mhill@benzelbusch.com

February 07, 2024

She is amazing. I’ve met 5 different Mercedes sales person. However she provided the best service of my life. More

by ellenjeon0424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing such wonderful feedback about your experience with our salesperson. Hearing that she provided the "best service of your life" truly warms our hearts and reinforces our commitment to excellence. We are incredibly proud to have her as part of our team at Benzel-Busch Motor Car Corp.

February 06, 2024

Very pleasant experience overall. Yusuf Simsek was awesome and exceeded my expectations. He is very knowledgeable indeed and made the overall experience even better. More

by GUNDUZ_O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for taking the time to share your experience at Benzel-Busch Motor Car Corp. We are thrilled to hear that Yusuf Simsek provided you with a service that not only met but exceeded your expectations. His knowledge and dedication to ensuring a pleasant customer experience are qualities we greatly value in our team.

February 05, 2024

This is my first Mercedes Benz. I was BMW customer however I am getting new 2023 GLS580. OMG I love my vehicle and I Love my salesperson. She gave me excellent service. We will b More

by ROM162527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Benzel-Busch Motor Car responded

Welcome to the Mercedes-Benz family! We are absolutely delighted to hear about your excitement with your new 2023 GLS580. Making the switch from BMW to Mercedes-Benz is a significant step, and we're thrilled that we could be part of this exciting journey for you.

January 31, 2024

Everyone was so professional. Our sales agent was knowledgeable about the vehicle and very personal. We had a great test drive and an overall great experience. More

by DAWNG15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your recent experience at Benzel-Busch Motor Car Corp. We are delighted to hear that our team's professionalism and the knowledge and personable approach of your sales agent contributed to a great experience for you. Regards, Michael Hill mhill@benzelbusch.com

January 27, 2024

She was extremely professional and friendly. I would definitely choose her again next time. It was a wonderful experience. More

by its917410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

Benzel-Busch Motor Car responded

Thank you for your kind words regarding your recent experience with us. We are so pleased to hear that you found our team member to be extremely professional and friendly. Providing a high level of professionalism combined with a warm, personable approach is something we take great pride in at Benzel-Busch Motor Car Corp. Regards, Michael Hill mhill@benzelbusch.com

January 27, 2024

Jiuen was excellent to work with and maintained great communication throughout the entire process. Sal was fantastic and they both go above and beyond for their customers! I would highly reccomend! More

by JPSPILLANE08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience with us! We're thrilled to hear that Jieun and Sal provided you with excellent service and went above and beyond for you. Maintaining clear communication throughout the process is something we strive for, and we're glad to hear that you found it to be excellent Warm Regards, Michael Hill mhill@benzelbusch.com

January 26, 2024

Financial explanation was not good and I am still waiting for a refund on my first month's lease payment. More

by JCALLEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ehrlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gonzalez
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January 24, 2024

Great service from Mike, we’ll go back when it’s time for a new lease More

by maclaren_16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vinci, Carlos Gonzalez
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Mar 07, 2024 -

Benzel-Busch Motor Car responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with Michael Vinci. Providing excellent service is our priority, and we're delighted that Mike was able to assist you effectively. Warm Regards, Michael Hill mhill@benzelbusch.com

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