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Benzel-Busch Motor Car
Englewood, NJ
4,523 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,523 reviews
May 04, 2024
Super efficient and Jieun went above and beyond to make sure we didn’t feel like just a number! sure we didn’t feel like just a number! More
by ejh219
Employees Worked With
May 02, 2024
Everything went smoothly. Joanne made it easy to get in and out fast. Thinking about a second car. From Benzel Joanne made it easy to get in and out fast. Thinking about a second car. From Benzel More
by LINW09180
Verified CustomerApril 29, 2024
It makes me feel very comfortable I want to use it again next time Thanks next time Thanks More
by suklee416
April 27, 2024
If you happen to be in some type of collision and need repairs… AVOID this place. The panoramic sunroof shattered on my E-Class and the glass ultimately ended up scratching the car. The incident happened repairs… AVOID this place. The panoramic sunroof shattered on my E-Class and the glass ultimately ended up scratching the car. The incident happened March 23… I did not get the vehicle back until April 24. I was told it was going to take 10-15 days. Nope… Not even close. Not only did the original quote tripled but there was practically no communication from the dealer… I had to reach out to the adviser [Neil Newman] who basically stopped replying to the email until I got some type of manager involved (who never bothered to reach out or reply to the emails despite knowing how dissatisfied I was with the entire ordeal). I hate to be a person that hounds other people. I am well aware of potential findings that would delay the repairs but having the vehicle sit at some facility in Saddle Brook for 3 weeks is unacceptable. Sad, I genuinely was going to bring my cars here both for service and/or any future incidents because of the proximity to my home but this type of incident has taught me to stick to the dealer I’ve stuck by for almost 7+ years despite its commute. More
by Christian M
April 26, 2024
Great experience, Orlando was amazing and the process was east. Although having a word minimum on a review is a fascinating choice. east. Although having a word minimum on a review is a fascinating choice. More
by StevoSupremo19
April 26, 2024
Great and helpful experience. They really helped to make sure we were happy with our new car They really helped to make sure we were happy with our new car More
by DCMRC1989
Employees Worked With
April 25, 2024
Everything was fine and very professional service from the salesman and dealership. Looking forward to working with salesman. the salesman and dealership. Looking forward to working with salesman. More
by Sunil jain
Employees Worked With
April 24, 2024
Treated fairly and honestly, and respectful . Good sales service from Yusef Simseck. Stella in finance was not as thourough. Left paper work out. Good sales service from Yusef Simseck. Stella in finance was not as thourough. Left paper work out. More
by NMANDANO
Employees Worked With
April 20, 2024
It was my best experience. She treated me as a family, and she was willing to help me getting best result for both. I definitely recommend her to others who want to but & sell She treated me as a family, and she was willing to help me getting best result for both. I definitely recommend her to others who want to but & sell cars. More
by splustrading
April 17, 2024
Victor was a pleasure to work with. He explained every step of the process in great detail and ensured I had received the best deal. I would highly recommend him and Mercedes to others. He explained every step of the process in great detail and ensured I had received the best deal. I would highly recommend him and Mercedes to others. More
by FAMILYTHATPRAYS
Employees Worked With
