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Benzel-Busch Motor Car
Englewood, NJ
4,598 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,598 reviews
January 04, 2022
Benzel Bush has great customer service, purchased my first car from them in 1997. The service was sooooo amazing I never purchased any other car but a mercedes!!!! Don't want any other car! Love love ❤️ first car from them in 1997. The service was sooooo amazing I never purchased any other car but a mercedes!!!! Don't want any other car! Love love ❤️love a Mercedes Benz automobile.🌼 More
by SLOGUNLEKO
Verified Customer
January 01, 2022
When I called about my issue I was told no one was available to take my call. I told the girl who answered I would hold as my issues was not resolved after I brought my car in and she hung up on me. available to take my call. I told the girl who answered I would hold as my issues was not resolved after I brought my car in and she hung up on me. More
by CORI
Employees Worked With
December 31, 2021
Excellent communication with staffCourteous service - no Excellent communication with staff Courteous service - no hassle dropping off Car was delivered to my home when service was completed Excellent communication with staff Courteous service - no hassle dropping off Car was delivered to my home when service was completed More
by NOHO123
Employees Worked With
Other Employees :
Marko Jovanovic
December 31, 2021
The dealership was very professional, efficient and helpful with meeting our needs. We always feel qe got a great car at a fair price. helpful with meeting our needs. We always feel qe got a great car at a fair price. More
by PIETER SCHENCK
Employees Worked With
December 31, 2021
Slow, disorganized, inconsistent messages. In my 40 years as a B-B customer my worst e.xperience. as a B-B customer my worst e.xperience. More
by WILLISWE
Employees Worked With
December 30, 2021
Dealership did a excellent job keeping me informed of the progress of my repair. Gave me a step by step understanding of my options. The loaner was an added bonus. progress of my repair. Gave me a step by step understanding of my options. The loaner was an added bonus. More
by RWHITE_MIH
Employees Worked With
December 30, 2021
The staf is always courteous, professional and very helpful. Even though, I didn’t have an appointment, my flat tire was resolved within an hour. There is no other dealer as better than Benzel -Busch. helpful. Even though, I didn’t have an appointment, my flat tire was resolved within an hour. There is no other dealer as better than Benzel -Busch. More
by Tere Mercedes
December 30, 2021
No hassle Easy in and out with service appointment. Very professional and I enjoyed being able to see the mechanics at work through the windows in the waiting area which I am sure they love… hahaha!! professional and I enjoyed being able to see the mechanics at work through the windows in the waiting area which I am sure they love… hahaha!! More
by robert.jones3
Employees Worked With
Other Employees :
Sallee Pietri, Marko Jovanovic
December 29, 2021
Joanne was very helpful and friendly, the best Mercedes dealer in the area. My wife and I were very satisfied with the car. dealer in the area. My wife and I were very satisfied with the car. More
by jason
Employees Worked With
December 29, 2021
We bought a car here recently and I gotta say Lino is awesome. The service is amazing. awesome. The service is amazing. More
by KIETNY
