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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,523 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,523 reviews

June 05, 2024

The team at Benzel Busch is the best in the business. We go to them regardless if a Mercedes or other car brand is in consideration. Always a pleasure... More

by edanetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Herman
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that you consider the team at Benzel-Busch to be the best in the business, and we're honored to have earned your trust and loyalty. Providing exceptional service to our customers, regardless of the car brand, is our priority, and we're delighted that you always have a pleasure working with us. Your satisfaction means a lot to us, and we're grateful for your continued support. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to serve you in the future! Warm regards, Michael Hill mhill@benzelbusch.com

June 01, 2024

Joanne Fuentes was fantastic and very helpful during the whole process. She answered all of my questions and gave advice readily. More

by DBATTERMAN65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're delighted to hear that Joanne Fuentes provided you with fantastic and helpful assistance throughout the entire process. Ensuring that our customers feel supported and informed is our priority, and we're glad that Joanne was able to answer all of your questions and provide valuable advice. We'll be sure to pass along your kind words to Joanne; she'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

May 31, 2024

Great service service despite the long wait time since ordering the car back in July 2023 More

by SROTIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your review! We appreciate your patience and understanding throughout the wait time since ordering your car back in July 2023. We're pleased to hear that despite the wait, you received great service from our team. Ensuring customer satisfaction is our priority, and we're grateful for your acknowledgment of our efforts. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

Joe Herman was great. He made leasing my new E350 an enjoyable and seamless experience. He was patient and explained everything to a tee. 100% the best experience anyone c More

by CLHEUREUX710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Joe Herman provided you with great service and made leasing your new E350 an enjoyable and seamless experience. Providing exceptional service and ensuring our customers feel comfortable and informed throughout the process is our priority, and we're delighted that Joe's patience and thorough explanations made a positive impact on your experience. We'll be sure to pass along your kind words to him; he'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

AMAZING CUSTOMER SERVICE, GOT MY SELF A NEW CAR AND LEFT THE WITHIN 2 HOURS WITH THE CAR. AMAZING REPUTATION. JIEUN CHUN IS A GREAT AGENT WHO WALKED ME THROUGHT THE WHOLE PROCESS. HIGHLY RECOMMENDED DEALERS More

by nektalov77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your outstanding review! We're thrilled to hear that you had an amazing experience with us and that you were able to drive off with your new car within just 2 hours. Providing excellent customer service and ensuring a smooth car-buying experience is our priority, and we're delighted that Jieun Chun was able to guide you through the whole process. We'll be sure to pass along your kind words to Jieun; she'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

The entire process was quick and easy. We are very happy with everything. Highly Recommend More

by CARMELO.VELARDO0407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that your experience with us was quick and easy, and that you're very happy with everything. Providing a seamless and efficient process for our customers is our goal, and we're delighted that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

I found the vehicle I loved at the price I wanted. The transaction was smooth as silk. Thalia was knowledgeable and super friendly. World class service! More

by JOSEPH.BALLIRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your outstanding review! We're thrilled to hear that you found the vehicle you loved at the price you wanted and that your transaction was smooth as silk. Providing a seamless and enjoyable experience for our customers is our priority, and we're delighted that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

Had the best experience ! Absolutely love this Mercedes ! Jim Scott was the best hands down and would recommend him to anyone! More

by CYRWUS345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your glowing review! We're thrilled to hear that you had the best experience with us and that you absolutely love your Mercedes. Providing exceptional service to our customers is our priority, and we're delighted that Jim Scott stood out to you as the best. We'll be sure to pass along your kind words to him; he'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

May 29, 2024

Quick service and trustworthy. They made buying my car an amazing experience ! Michael was the best! More

by lena.oneill
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick service and found us to be trustworthy. Ensuring a smooth and transparent car-buying experience is our goal, and we're delighted that we could make it amazing for you. We'll be sure to pass along your kind words to Michael; he'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

May 29, 2024

The entire process was quick and easy. We are very happy with everything. Highly recommend. More

by AJM0405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Benzel-Busch Motor Car responded

Thank you for your glowing review! We're thrilled to hear that the entire process was quick and easy for you, and that you're very happy with everything. Providing a seamless and efficient experience for our customers is our goal, and we're delighted that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

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