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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,522 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,522 reviews

July 04, 2024

Excellent service in sales and management. I would highly recommend going to Benzel Busch. I am very happy with my overall experience! Highly recommended! More

by nancyelmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We are thrilled to hear that you received excellent service from both our sales and management teams. Warm regards, Michael Hill mhill@benzelbusch.com

June 30, 2024

Jieun Chun is our sales rep. She answered all of the questions and found the most suitable GLC for us. I highly recommend Jieun and this dealership. More

by smiler6945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your positive experience with us! We are delighted to hear that Jieun Chun was able to answer all your questions and find the perfect GLC for you. Your recommendation means a lot to us. We will be sure to pass along your kind words to Jieun and the rest of our team. Warm regards, Michael Hill mhill@benzelbusch.com

June 28, 2024

She is amazing person and sales person , she goes above and beyond for her clients. I will remain with June and follow her wherever she goes. She Makes the process so easy and I’m happy every time I got More

by ykoumoulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing such a glowing review! We are thrilled to hear about your positive experiences with Jieun. She is indeed an amazing person and sales professional, and we're delighted to know she consistently goes above and beyond for her clients. Warm regards, Michael Hill mhill@benzelbusch.com

June 28, 2024

My husband and I were in the market for a new Mercedes, and our visit to Benzel-Busch in Englewood exceeded all expectations. Doug Ryan, our representative, made the entire experience truly exceptional. Fr More

by RitaKP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your visit to Benzel-Busch in Englewood exceeded all expectations and that Doug Ryan made your car leasing process smooth and enjoyable. Doug's professionalism and attention to detail are indeed exceptional, and we are grateful to have him on our team. We will make sure to pass along your kind words to him. Warm regards, Michael Hill mhill@benzelbusch.com

June 26, 2024

Jay was knowledgeable and courteous. I had a buying great experience at Englewood. Would highly recommend. More

by Joyce
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your positive experience with us! We're delighted to hear that Jay was knowledgeable and courteous, and that you had a great buying experience! Warm regards, Michael Hill mhill@benzelbusch.com

June 25, 2024

My experience was great! Eli made the whole process effortless! All those I encountered were very courteous. More

by IMADAN2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that Eli made the process effortless and that you found our team courteous. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. We will be sure to pass along your kind words to Eli and the rest of our team. Warm regards, Michael Hill mhill@benzelbusch.com

June 22, 2024

This dealership is a much different experience from when my wife purchased her 1st Mercedes in 2006. This is the 1st time I ever wished I would have conducted the entire transaction online and it didn’t sto More

by CE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Simsek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience and regret that it did not meet your expectations, especially considering your previous positive experiences with Mercedes-Benz. We understand that purchasing a vehicle should be a seamless and enjoyable process, and we apologize for any inconvenience you encountered. The issues you described regarding the delivery and the initial handling of the air conditioning problem do not reflect the high standards we strive to maintain. Your concerns about the 120-point CPO process and the lack of price negotiation are also noted. We take these matters seriously and will review our processes to ensure they meet the quality and transparency you deserve. Warm regards, Michael Hill mhill@benzelbusch.com

June 21, 2024

It was an extraordinary experience, and I would gladly give it a perfect rating of 10/10. I was in the market to purchase a car, and Benzel-Busch was one of the final dealerships I had visited. I was expe More

by ryuheekim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for sharing your extraordinary experience with us! We are thrilled to hear that Jieun was able to assist you so effectively and make the car-buying process seamless. Your kind words about her professionalism, knowledge, and friendliness mean a lot to us. Warm regards, Michael Hill mhill@benzelbusch.com

June 20, 2024

Had a great experience at this dealer. The process was quick and easy. Eli is the absolute best! More

by NKASABWALA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience! We're delighted to hear that you had a quick and easy process at our dealership. Eli will be thrilled to know you appreciated his efforts. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to assisting you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

June 19, 2024

Mike was very accommodating and I left pretty satisfied with car and the expieirience. Thanks More

by malijamal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Benzel-Busch Motor Car responded

Thank you for your feedback! We're thrilled to hear that Mike was accommodating and that you left satisfied with both the car and the overall experience. Your satisfaction is our priority, and we’re glad we could meet your expectations! Warm regards, Michael Hill mhill@benzelbusch.com

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