Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benzel-Busch Motor Car
Englewood, NJ
4,543 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,543 reviews
June 21, 2022
Benzel- Busch was great! My experience began a bit rough but then I was paired with Doug which made the experience seamless. I’ve never had a more enjoyable car purchasing ex My experience began a bit rough but then I was paired with Doug which made the experience seamless. I’ve never had a more enjoyable car purchasing experience and wouldn’t want to go anywhere else. More
by JAHNIQUECAMPOS
Verified Customer
June 21, 2022
Car was returned at a certain time and it was delivered at that time! Car was cleaned and serviced. Called to ask questions and my call was returned promptly at that time! Car was cleaned and serviced. Called to ask questions and my call was returned promptly More
by ELCHAM
Employees Worked With
June 20, 2022
very professional witch is lacking in two days world thank you very much service was great thank you very much service was great More
by FSORRENTINOJR
Employees Worked With
June 19, 2022
When you hear or see Mercedes Benz there is an expectation of 1st class service. Benzel-Busch provides that and more in spades. Peter P. is a salesman who knows the vehicles and the business. He h expectation of 1st class service. Benzel-Busch provides that and more in spades. Peter P. is a salesman who knows the vehicles and the business. He has been our guy for 4 new Mercedes Benz vehicles. Any one asks and we send them to Benzel-Busch Mercedes and Peter!!! More
by GETINOUT03
Employees Worked With
June 17, 2022
This is the fifth car I’ve bought from Benzel Busch, and the 4th from Eli Kalajian who patiently helped me through the many revisions of my original order. It’s difficult buying a new car and a new model ba the 4th from Eli Kalajian who patiently helped me through the many revisions of my original order. It’s difficult buying a new car and a new model basically sight unseen during a pandemic, but Eli made it as seamless as possible. He’s the best! More
by SHARYNJ323
June 17, 2022
Excellent and friendly environment. Love design and support to understand how the whole system works. Love design and support to understand how the whole system works. More
by JACKDONADO
June 17, 2022
Giovanni told me about the coating service for my car and I was very pleased. I was very pleased. More
by Connie
June 16, 2022
My impression at Benzel Busch service had often been service reps are trained to place pressure on customers to sell more service. Under such pressure I often felt uncomfortable and even not trust their service reps are trained to place pressure on customers to sell more service. Under such pressure I often felt uncomfortable and even not trust their suggestions. David pointed out exactly what was needed and made me feel he was a person good and honest with his judgement of the problem and the repair recommended. More
by DKMIN
Employees Worked With
David Nieves
