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Benzel-Busch Motor Car
Englewood, NJ
4,543 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,543 reviews
Verified Customer
July 26, 2022
Great service, everything is ready, complete walk through and explanation. Definitely will come back. Thank you and explanation. Definitely will come back. Thank you More
by ILIABERMAN
July 26, 2022
The car runs well. Everyone was @ Englewood store was so helpful to me. Thank You! Everyone was @ Englewood store was so helpful to me. Thank You! More
by HSOONSONG
July 26, 2022
Fabulous service department. They attend to emergencies as well as routine service with courtesy and professionalism. Thank you. They attend to emergencies as well as routine service with courtesy and professionalism. Thank you. More
by FORMWG
Employees Worked With
Other Employees :
Jason Burgoyne, Marko Jovanovic
July 23, 2022
Fast kind and professional. It will be much better if the service finished on time they estimated It will be much better if the service finished on time they estimated More
by sorcerous2015
July 23, 2022
This was a great service experience. Appreciate the comfort of the lounge & the coffee & cappuccino. Appreciate the comfort of the lounge & the coffee & cappuccino. More
by EMILYKMANN
Employees Worked With
July 22, 2022
As always a great experience that’s why we keep coming back. After my 25th Mercedes’ do we get a free one perhaps? back. After my 25th Mercedes’ do we get a free one perhaps? More
by ROBERT@RYNEVELD.COM
July 21, 2022
Doug is fantastic to work with. By the time I left I felt like family!!! Highly recommended!!! By the time I left I felt like family!!! Highly recommended!!! More
by MARISSA BULGER
July 21, 2022
I choose Benzel over other dealers because of Scott Bateman. From the first time I serviced both my work and personal vehicles Scott has consistently gone over and above to ensure my cars are properly Bateman. From the first time I serviced both my work and personal vehicles Scott has consistently gone over and above to ensure my cars are properly serviced. He’s totally customer focused. He returns phone call and emails and frankly, he is the difference in my choice of Mercedes repair centers. If you require service on your Mercedes’ or one of the other brands serviced by Benzel Busch, ask for Scott because he is tops in customer service. More
by FRANCIS.J.RIZZO
Employees Worked With
Scott Bateman
July 21, 2022
I am presently writing a letter to the manager, because all that was repaired defaulted again, except this time there was more damage to my vehicle. It damage somehow the below cover and ripped the materi all that was repaired defaulted again, except this time there was more damage to my vehicle. It damage somehow the below cover and ripped the material. This was the second time that I have try to used it. Now my advisor wants to charge me for another Diagnostic review. I am not willing to pay any more that what I have already paid $3,137.90. I will report instead your company to the Business Bureau for complains. More
by david@fonsecacompany.com
Employees Worked With
John J. Powell
