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Benzel-Busch Motor Car
Englewood, NJ
4,543 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,543 reviews
August 09, 2022
Steven was very patient with me as this was my 1st Mercedes. He took me through all the controls, and now I’m a very happy customer! Mercedes. He took me through all the controls, and now I’m a very happy customer! More
by MARLA
Verified Customer
August 09, 2022
Steven David, my sales manager was excellent. Very helpful, courteous and detailed. Excellent experience. Also very impressed with the follow up after as well. Very helpful, courteous and detailed. Excellent experience. Also very impressed with the follow up after as well. More
by SGEORGE4
August 09, 2022
What a great experience from start to finish when I drove away in my new GLE. away in my new GLE. More
by DrCISTERNAS
August 09, 2022
Giovanni B is the very definition of what customer expertise should be and the reason why we come back to BBMC. expertise should be and the reason why we come back to BBMC. More
by MAHENDRU
Employees Worked With
August 08, 2022
Is express services charge and an appointment services charge the same. Generally, some employees there were courteous. charge the same. Generally, some employees there were courteous. More
by ENKOEKNM
Employees Worked With
August 08, 2022
this company sold us an extended warranty for our smart car and promised all repairs related to the engine and electrical would be covered. it is the second time we are servicing the car (we waited weeks f car and promised all repairs related to the engine and electrical would be covered. it is the second time we are servicing the car (we waited weeks for an appointment) and a valve needs replacing which we have to pay for! previously the radio stopped working and we had to pay for it. the warranty is a horrible upsell for no benefit to us after already paying above market price for the car. additionally, we are told our tires need to be rotated as they front are on the back in the estimate they provided (this is how they sold the car to us!). i absolutely do not recommend this company at all. we feel cheated and completely deceived. why would we pay $2000 extra for no help with fault issues with the car? More
by SHIRIN0
Employees Worked With
August 08, 2022
Disappointed how they interpret service. Making the appointment was easy, but then being told it would need one week to get the car back. Negotiated it down to two days . At pick up I had t Making the appointment was easy, but then being told it would need one week to get the car back. Negotiated it down to two days . At pick up I had to wait 45 minutes for the Service Advicer to be available after making an appointment with him. More
by JENS.HOCHWIMMER
Employees Worked With
David Nieves
August 06, 2022
Excellent customer service. Professional and courteous. Joe Herman should be acknowledged and recognized for his exceptional ability to exceed his customer desires/needs and ma Professional and courteous. Joe Herman should be acknowledged and recognized for his exceptional ability to exceed his customer desires/needs and management of his sales staff!! Our Family have been repeat customers over the last 15 years. We would highly recommend to all family and friends without hesitation! More
by PJPANI0
