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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,522 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,522 reviews

September 04, 2024

We have been with Doug for over 12 years and he is alway pleasant professional and efficient More

by JIM.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your continued trust and loyalty over the past 12 years! We're delighted to hear that Doug has consistently provided you with pleasant, professional, and efficient service. He truly values his long-term relationships with customers like you, and we’re proud to have him on our team. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to many more years of working together! Warm regards, Michael Hill mhill@benzelbusch.com

September 03, 2024

Our family just moved to New Jersey this summer, and Ms. Jieun helped me solve all the problems and lease my first Mercedes successfully! She is so efficient, kind and beautiful. It was a wonderful experien More

by lydiajing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words and for sharing your wonderful experience! We’re thrilled to hear that Jieun was able to make your transition to New Jersey and your first Mercedes lease such a positive and smooth process. She truly is efficient, kind, and dedicated to her customers, and we're so happy she made your experience special. We’re honored to have been a part of your perfect start in NJ! If there’s anything else we can do, don’t hesitate to reach out. We look forward to assisting your friends as well! Warm regards, Michael Hill mhill@benzelbusch.com

September 01, 2024

My salesman Jay and my sales mgr worked with me to get me the car I wanted for the best price. More

by SRMEYERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Architto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joann and jay milich
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Sep 05, 2024 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your positive experience! We're delighted that Jay and our sales manager were able to work with you to get the car you wanted at the best price. Providing excellent service and ensuring customer satisfaction is our top priority. If you have any questions or need further assistance, feel free to reach out. Enjoy your new car! Warm regards, Michael Hill mhill@benzelbusch.com

August 31, 2024

Benzel Busch has a big selection and options. This is crucial for me cause I can pick what I want and what deal I want. And Jieun certainly makes that possible for me. More

by brycec723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for sharing your experience with us! We're thrilled to hear that our selection and options played a crucial role in helping you find the perfect vehicle and deal. Jieun is truly exceptional, and we're glad she could make the process smooth and enjoyable for you. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new Mercedes-Benz! Warm regards, Michael Hill mhill@benzelbusch.com

August 28, 2024

Wonderful dealership been dealing with them for years. Orlando and Joe are great, they always do there best to accommodate my needs. More

by ARPI22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear that you've had such positive experiences with us. Orlando and Joe are indeed fantastic, and we're glad they've consistently met your needs. We look forward to continuing to provide you with excellent service in the future. If there's anything you ever need, don't hesitate to reach out. Thanks again for your continued trust and support! Warm regards, Michael Hill mhill@benzelbusch.com

August 22, 2024

Excellent hospitality, product knowledge and accommodations. Would definitely recommend this dealer for anyone looking at Mercedes. More

by MURCOSBANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Benzel-Busch Motor Car responded

Thank you for your excellent review! We’re delighted to hear that you experienced exceptional hospitality, product knowledge, and accommodations with us. Your recommendation means a lot, and we’re glad we could meet your expectations. If you or anyone you know is considering a Mercedes, we’d be happy to assist. Thanks again for your support! Warm regards, Michael Hill mhill@benzelbusch.com

August 17, 2024

Most welcoming group of sales managers I've experienced in more than 35 plus years. More

by KC33792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
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Aug 27, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We’re honored to hear that you found our sales managers to be the most welcoming group you’ve experienced in over 35 years. Your feedback means a lot to us, and we’re glad we could make a positive impression. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

August 17, 2024

Juene was great. Very knowledgeable, personably and kind which made this transaction seamless. Juene delivered impeccable service. More

by coachkvv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Benzel-Busch Motor Car responded

Thank you for your kind words! We’re thrilled to hear that Jieun provided you with knowledgeable, personable, and kind service. It’s great to know that her efforts made your transaction seamless and that you were satisfied with the service. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 16, 2024

The service was amazing Jieun chun was excellent and i was very satisfied. She treated me like a very important person and I was very happy. She handled the whole process very professionally. I will More

by kyecoplaza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We’re delighted to hear that you had an amazing experience with Jieun Chun. It’s wonderful to know that she made you feel valued and handled the process professionally. We’re excited to assist you with your next car purchase and appreciate your kind words. If you need anything else in the meantime, don’t hesitate to reach out. Thank you for choosing us! Warm regards, Michael Hill mhill@benzelbusch.com

August 14, 2024

Frank Lauro has been our salesperson for almost 20 years. He is so knowledgeable and professional and has become a personal friend as well More

by MTBRINGAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Benzel-Busch Motor Car responded

Thank you for your long-standing support and kind words! We’re thrilled to hear that Frank Lauro has provided you with exceptional service and has become a personal friend over the years. His knowledge and professionalism are truly valued, and it’s wonderful to know that he’s made such a positive impact on your experience. Warm regards, Michael Hill mhill@benzelbusch.com

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