Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benzel-Busch Motor Car
Englewood, NJ
4,573 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,573 reviews
April 03, 2025
Very friendly knowledgeable and professional. Made the experience very pleasant. Robinson Espinal is extremely outstanding. He is the reason I bought this car. Made the experience very pleasant. Robinson Espinal is extremely outstanding. He is the reason I bought this car. More
by RSTEINHAGEN
Verified CustomerEmployees Worked With
Robinson Espinal
April 02, 2025
Easiest transaction i have had to date buying a car. Have recommended them to family and friends. Have recommended them to family and friends. More
by VINCENTSMITH708
April 01, 2025
The service was excellent! Mrs. Jieun Lee was so helpful and awesome. Thanks to her I was able to purchase my beautiful car smoothly. I’ll definitely recommend her to my friend Mrs. Jieun Lee was so helpful and awesome. Thanks to her I was able to purchase my beautiful car smoothly. I’ll definitely recommend her to my friends. More
by KELLYUPAK
Employees Worked With
March 28, 2025
Clean and very kind client advisor. Helped me get all the information I need. Would definitely recommend! Helped me get all the information I need. Would definitely recommend! More
by caleb24
Employees Worked With
March 27, 2025
Excellent customer service. I highly recommend Frank and his team on your new car needs. I highly recommend Frank and his team on your new car needs. More
by ttracy1026
March 26, 2025
Great sales and service department very accommodating! When we picked up our car from servicing, it was spotless clean Would recommend Highly recommend them When we picked up our car from servicing, it was spotless clean Would recommend Highly recommend them More
by AALUOTTOBUILD
March 13, 2025
It is a nice and organized place. Staff are very friendly and helpful and willing to help. Staff are very friendly and helpful and willing to help. More
by HAMHAS1
Employees Worked With
March 13, 2025
Great great great. She is sweet to work with. The team and management the same. She is sweet to work with. The team and management the same. More
by andre.elder
Employees Worked With
March 12, 2025
Giovanni was fantastic. Took care of everything, the entire process was seamless. Outstanding customer service. Took care of everything, the entire process was seamless. Outstanding customer service. More
by LROMANO1
March 12, 2025
My last name was misspelled when setting up the account email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on email address and as a result i could never set up my account on the Mercedes Me app. I reached out for help and followed up with the sales person on a weekly basis for two months - no response. This is by far the worst experience i ever had with Mercedes Benz and it’s my 5th MB car! More
by YAGO.TENORIO
Employees Worked With
