Benton Nissan of Hoover

I live out of town and my 1st visit to Crown Nissian on Dec. 3rd started out with just killing time while waiting on my mom to finish chemotherapy. My sister and I drove on the lot and was greeted by Mr. T Dec. 3rd started out with just killing time while waiting on my mom to finish chemotherapy. My sister and I drove on the lot and was greeted by Mr. Travis Payne the exact sales person my daughters God parents had recommended. I must say Mr. Payne really believes in customer satisfaction. I told him that my husband said he would try and buy me a car in 2013 but Mr. Payne said claim it because God said it is already done. So for me to be driving my new 2011 Infiniti M37 which the two of them plotted behind my back completing the paper work and delivered the car to me as my early Christmas present I know my husband had to be impressed with dealership, Mr. Payne and the deal you all presented.. Sincerely Mrs. Downs More

I enjoyed the friendly environment here, so I will pass on the experience I had. You never know what people are going through when going to find a new car for their family and being friendly and polite wil on the experience I had. You never know what people are going through when going to find a new car for their family and being friendly and polite will go far. It pays to have Good Customer Service skills and we were pleased this second time we came in. More

I had a very pleasant experience, everyone was kind and most importantly they listed to the fact that this was my daughter's first car and how important it was to get something reliable, safe yet economic most importantly they listed to the fact that this was my daughter's first car and how important it was to get something reliable, safe yet economical. I definitely recommend this dealership! More

Tony was an absolute pleasure to work with. He made the process of buying a car as stress free as possible, and I can be quite difficult! He was very knowledgeable and made sure we walked out the door happ process of buying a car as stress free as possible, and I can be quite difficult! He was very knowledgeable and made sure we walked out the door happy. Coming from a high-end car to a Nissan, he was able to overcome every objection I had, explaining the benefits of Nissan's reliability and overall performance. I've absolutely loved my brand new Pathfinder!! I recommend Tony for a stress free, no pressure sale. More

Mark Shearer was my sales rep. Mark contacted me after I made an Internet price quote request. Mark gave me the "out of door" price that I requested. This was especially satisfying after I had vis made an Internet price quote request. Mark gave me the "out of door" price that I requested. This was especially satisfying after I had visited a dealership in Tuscaloosa who refused to give me a price even when I visited them in person. When I came to Crown Nissan Mark accommodated me despite my uncertainty about which Altima model and color I wanted. Mark pointed out the good value of the SV vs. the S, and I decided to buy the SV, and I am very happy with me decision. Mark is likable, professional, and patient. I will recommend him to anyone interested in looking at a Nissan vehicle. More

Title app wasn't done correctly, had the run around just to get a tag. Also key fob was promised, to get it had to go to Toyota Dealership and wait an hour + for key fob. Unnecissary process to get whats su to get a tag. Also key fob was promised, to get it had to go to Toyota Dealership and wait an hour + for key fob. Unnecissary process to get whats suppose to come with vechile. They should have had all this together before selling the vehicle. More

Auvalo Mason and his management team gave the me a deal of a lifetime on my new 2013 Nissan Maxima when I traded in my 2010 Nissan Maxima. The service was fast and friendly and I am repeat customer and wil of a lifetime on my new 2013 Nissan Maxima when I traded in my 2010 Nissan Maxima. The service was fast and friendly and I am repeat customer and will always be. More

I contacted Mr. Auvalo Mason regarding purchasing a new vehicle on behalf of my church. I gave Mr. Mason all the information requested and he went to work in a very professional manor. I explained to him w vehicle on behalf of my church. I gave Mr. Mason all the information requested and he went to work in a very professional manor. I explained to him what we were looking and when we arrived to the dealership it was waiting on us. Mr. Mason is to honored for his excited customer service and pleasing personality. Pastor Lee and The New Life Missionary Baptist Church family would like to thank you for your outstanding services. We look forward to working with you in the near future. Thanks! More

I am very satisfied with the quality of customer service I got a crown Nissan by my consultant Travis Payne. He has made my car buying experience very helpful. He has sold me two of the best cars I could e I got a crown Nissan by my consultant Travis Payne. He has made my car buying experience very helpful. He has sold me two of the best cars I could ever ask for. I look forward to buying car number three from him in the nearby future. More

Travis Payne was my sales consultant. He was very attentive and got me a very good deal on my 2012 Nissan versa. He was very friendly and professional. He also got me a great deal on my insurance. I attentive and got me a very good deal on my 2012 Nissan versa. He was very friendly and professional. He also got me a great deal on my insurance. I would recommend any and everyone to come check him out at Crown Nissan. More