Benton Nissan of Bessemer

A joy to work with this dealership. The staff listened to the type vehicle I wanted and provided the vehicle for me. The staff listened to the type vehicle I wanted and provided the vehicle for me. More

Great service department, very informative & Fred kept us informed until completion of needed service work. He explained in detail the work necessary for our vehicle. informed until completion of needed service work. He explained in detail the work necessary for our vehicle. More

Service was not provided only diagnostic performed. Same trouble when I left facility. Nothing done only diagnostic. No work Same trouble when I left facility. Nothing done only diagnostic. No work More

Great experience. Very friendly; and knowledgeable. Caring. Better than past employees. This is where I go each time that I need auto care. Very friendly; and knowledgeable. Caring. Better than past employees. This is where I go each time that I need auto care. More

Great customer service, Fred was the perfect example of it. He broke everything down to me so I would understand and he also did my recall on my car without me asking. He assured me that I needed it done a it. He broke everything down to me so I would understand and he also did my recall on my car without me asking. He assured me that I needed it done and he made it happen. Thank you guys so much! More

The service department was very helpful and courteous. They gave me a timeline and completed the work well within that timeframe. They gave me a timeline and completed the work well within that timeframe. More

Everyone was so nice. Enjoyed the experience. Excellent customer service. Josette made me feel special. She even call to make sure I was satisfied with my purchase. Enjoyed the experience. Excellent customer service. Josette made me feel special. She even call to make sure I was satisfied with my purchase. More

Bessemer Benton Nissan has ALWAYS had the Best Salespeople as well as Service Center Employees. Fred is consistently kind and accommodating and, this being the first time I've met Jackson, he pre Salespeople as well as Service Center Employees. Fred is consistently kind and accommodating and, this being the first time I've met Jackson, he presents himself in the same manner. It's difficult to find productive and considerate employees... here you've found two (2) professionals. Be sure to hang on to them. My 2021 Nissan Rogue Platinum being a 'new' vehicle, I Pray the leak coming into the car (stained front window-to-door frame on both sides) can be corrected at "No Cost" as this has now been reported prior to the 36,000 mile warranty. I'm just at the 30,000 mile. Please note* No one, that I know of, sanitized the inside of my car. The person putting the oil-change sticker on my window never cleans their hands... as noted by the greasy finger-prints on the outside door handle and the sticker. This happened last time as well, but needs to be mentioned to the Service folks. Thank you for allowing me to make these remarks!! More

Very great customer service. I would honestly refer everyone to Salesmen Carlos! Made sure I got a vehicle that fit my budget. Went out his way to help me and my family! Greatly I would honestly refer everyone to Salesmen Carlos! Made sure I got a vehicle that fit my budget. Went out his way to help me and my family! Greatly appreciate them! More

I’m a repeat customer great service after the deal. I’ll send my friends I’ll send my friends More